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Recover Deleted emails in exchange

I'm running 25 XP clients on an SBS 2003 network. I'm using Exhange Server and running Office Outlook 2003 on the clients. The president of the company is looking for some old emails that he had saved in a folder.  The folder had no Auto Archive settings.  Now, the emails are gone.  I really don't think he deleted them.  Are there any other options that I have?  Is it possible that the size of his emails became too large and they are not pulling down from the server onto the client?  

Thanks
-Paul
0
paulfarmer
Asked:
paulfarmer
4 Solutions
 
abhaighCommented:
check his deleted deleted items
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kjanickeCommented:
You could try the DumsterAlwaysOn registry key.  It allows you to use the "recover deleted items" option under the tools menu from any folder.

If the emails are not in the deleted items folder, check the "Recover deleted items" under the tools option.  If the administrator has a retention time set, you can recover deleted items for that period of time.

Did he log in to any other computers?  If you aren't using roaming profiles, autoarchive may hbe set automatically when a new profile is created, and an archive file may exist on another computer.
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peakpeakCommented:
First enable Recover Deleted Items on all folders (default is Deleted Items only)
http://support.microsoft.com/kb/246153/en-us
Now if the folder is still there, select it and choose Tools->Recover deleted items.
(If the folder is gone too then select the parent folder)
Depending on the server's Retention setting you will see deleted items for this folder for the retention time. Also select folder Deleted Items and check it too
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gupnitCommented:
Hi,
Please follow these points:
  • Search for those mails by using appropriate words recipients etc
  • Search for all PST files on PC and see if any one of them has it
  • Check Deleted Mails
  • Check that view has not been changed to something like show only Unread Mails etc
Please confirm
Thanks
Nitin Gupta (gupnit)
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abhaighCommented:
worst case scenario - if you know when he last had sight of this folder, restore his mailbox from a backup taken shortly afterwards
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paulfarmerAuthor Commented:
I will try some of the suggestions above, but just to clarify, the emails we are hunting are from 2004. So even if I had the retention set to something crazy like 2 years, it wouldn't be in there.  
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abhaighCommented:
but when was the last time he saw these particular emails?

if the last time he remembers seeing this material was in 2004 it is more than possible that he has deleted them at some point in the past and simply forgotten about it
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peakpeakCommented:
Retention time is from the delete time, not the age of the emails
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abhaighCommented:
the real question is how long has it been since he last had sight of these emails?

If it's been longer than your backup strategy allows, then he's stuffed

unless they've been moved into another folder or a .pst by 'accident' - in that case you need to search his inbox and any of his .pst files you can find
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