Cannot Enable Blackberry Wireless Calendar Sync
Posted on 2009-04-22
Desktop Manager 4.6
Blackberry Curve, v18.104.22.168 (Platform 22.214.171.124)
This user cannot enable his wireless calendar sync option. On his blackberry at the calendar/option setting the Wireless Synchronization is set to No. Clicking the "No" shows only the Save; Close; and Full Menu options.
At the Desktop synchronization configuration for Calendars the options listed are Outlook; ASCII; and Yahoo. Wireless is not listed.
The BES shows the Wireless Calendar as disabled and cannot be changed.
Does anyone have any ideas on how to enable this user's Blackberry Wireless Calendar Sync?
Unfortunately I do not have Blackberry maintenance and the company will not approve the per incident cost so contacting blackberry tech support is not an option. Neither is upgrading the BES software.
Any help will be greatly appreciated