Unable to delete recurring appointment in Outlook

Posted on 2009-04-22
Medium Priority
Last Modified: 2012-05-06
I have just completed a migration from GroupWise 7.0.3 to Exchange 2003 and then Exchange 2008 using quest tools. Scheduling works great for anything new, the problem I am having is for migrated  recurring appointments where the creator of the appointment is not able to delete the series, when the user tries to delete the occurrence, there is no prompt for delete this item or delete the series and therefore this action has to be taken for every week that appointment was scheduled for which is indefinite and recurring weekly so you can see how this can be a problem.

So far, I have tried the following:

1-      Change the reoccurrence to 1 and save or the expiration to the following week but I get an error that the range is not acceptable
2-      I tried deleting the appointment but I am successful at deleting the single occurrence

Any thoughts!

Question by:guruconsult
LVL 28

Expert Comment

ID: 24207165
Can you change the end date to today? Then you will have no further notice.

Expert Comment

ID: 24207182
Try start -> run -> outlook /cleanreminders or /cleanfreebusy

Expert Comment

by:Rajae Al Najjar
ID: 24207189

try to create new profile and move everything else the appoitnment.

LVL 13

Accepted Solution

FearNoMore earned 2000 total points
ID: 24207226

Author Closing Comment

ID: 31573411
FearNoMore's solution worked perfectly. I installed the tool, opened the user's mailbox, went to calendar where i sorted by calendar item title and was able to delete them.

thank you very much

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