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Takes a long time to login to Windows 2008 Terminal Server

Posted on 2009-04-22
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After entering my username and password on the Windows 2008 Terminal Server, it takes about 120 seconds for it to bring up the desktop. There is currently no group policiy setup to cause this. Does anyone have any ideas?
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Question by:GlenHarvey
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GlenHarvey earned 0 total points
ID: 24207976
I found this in the event viewer that might be relavent.......?
The winlogon notification subscriber <GPClient> is taking long time to handle the notification event (StartShell).
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Assisted Solution

by:crphd
crphd earned 2000 total points
ID: 24208030
Just to clarify, are you using RDP to connect to the Server?  If so try checking the settings in Remote Desktop Connection and look for an "Experience" tab.  There are some features in there that are unnecessary and unchecking some of them may help improve your speed to connect since it won't be loading all of that useless stuff.

Do you get any errors or timeouts when you try to log in?  
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Expert Comment

by:Darius Ghassem
ID: 24208034
Make sure you have the mosted updated NIC driver installed on the system. Can you post a ipconfig /all.
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by:crphd
ID: 24208058
Try using the Servers IP address instead of the computer name to connect via RDP as well and see if that goes any faster for you.  Could be DNS issue
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by:Darius Ghassem
ID: 24208062
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Author Comment

by:GlenHarvey
ID: 24208192
Yes I am using RDP to connect to the Server (using the ip address rather than the CN)... and even after removing  all the checks from the settings in Remote Desktop Connection preferences "Experience" tab...It still takes 120 seconds to login without any time outs or errors.


I havent updated any firmware on the NIC cards, but here are the ipconfig results:
********************************************************************************************************************
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\administrator.CIU>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : x-TS1
   Primary Dns Suffix  . . . . . . . : x.Local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : x.Local

Ethernet adapter Local Area Connection 2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : HP NC373i Multifunction Gigabit Server Ad
apter #2
   Physical Address. . . . . . . . . : 00-23-7D-A0-26-2A
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::359b:bf08:324f:8009%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.66.29(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.66.1
   DNS Servers . . . . . . . . . . . : 192.168.66.25
                                       192.168.66.26
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 8:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{8336035E-76B2-498C-9609-B30A07589
ABE}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
********************************************************************************************************************
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Expert Comment

by:Darius Ghassem
ID: 24208215
Disable IPv6. Also, go into your properties of your Local Area Connection click configure then click the Advance Tab. Look for TCP Checksum, IP Checkcum, TCP Offload, IP Offload disable these if they are enabled and see if they help.
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by:Darius Ghassem
ID: 24208220
Update the firmware and drivers.
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Expert Comment

by:crphd
ID: 24208236
If it's 120 seconds exactly sounds like a timeout on a service or something similar.  
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by:crphd
ID: 24208267
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by:crphd
ID: 24208287
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Author Comment

by:GlenHarvey
ID: 24208322
I disable IPv6 by removing the tick, but in the advanced tab here is what I have (see attched)

Thanks
nic.bmp
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Expert Comment

by:Darius Ghassem
ID: 24208416
IP Checksum disable
IP Large Send Offload Disable
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Author Comment

by:GlenHarvey
ID: 24208520
So just to be clear I need to set >
IPv4 Checksum Offload to "None"
IPv4 Large Send Offload to "Disable"
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Expert Comment

by:Darius Ghassem
ID: 24208536
Yes.
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Author Comment

by:GlenHarvey
ID: 24208583
Thanks dariusg, I logged on and off and it still takes long to login
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by:Darius Ghassem
ID: 24208600
Re-enable those and make sure you update the drivers and firmware. Can you post the Event ID that you are getting?
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Author Comment

by:GlenHarvey
ID: 24208790
dariusg, I am in the process of running the driver and firmware updates... I will post you the Event ID shortly after the updates have completed - Thanks Glen
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Author Comment

by:GlenHarvey
ID: 24208896
After the Firmware updates I logged off and back on ... it still took 120 Seconds....

Here are some Event ID's from the Application Log in order
9003
6006
6005
1
4101
9009
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Author Comment

by:GlenHarvey
ID: 24252288
I think that this issues could perhaps be related to the AD on the Domain Controller..

I tried logging straight onto the console (not via RD) and it still took approx 120  seconds to login using the Administrator account.

........Any ideas?

 
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Expert Comment

by:Darius Ghassem
ID: 24252380
Can you run a netdiag on the DC?
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Author Comment

by:GlenHarvey
ID: 24254198
I downloaded the Network Diagnostics Tool (Netdiag.exe) - But am not sure how to run it, or use it?

(( Sorry ))
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by:Darius Ghassem
ID: 24255019
Go to the command prompt then run netdiag but you are running 2008 so I don't think it will run. I have gotten it to run on 2008 before but sometimes it doesn't. I meant for you to run a dcdiag on the system unless your DC is a 2003 server. What verison is your DC running?

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Author Comment

by:GlenHarvey
ID: 24255745
It is 2003...  I tried running it from a command prompt but it didnt work.
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by:Darius Ghassem
ID: 24256461
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Author Comment

by:GlenHarvey
ID: 24261303
I get an error 1311 when I try to install it
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Author Comment

by:GlenHarvey
ID: 24261512
error attached
temp.bmp
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by:Darius Ghassem
ID: 24261644
Did you save to your desktop then run the setup?
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Author Comment

by:GlenHarvey
ID: 24261749
yeah, thats what I did
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by:Darius Ghassem
ID: 24262094
Re-download the software and save it to your c: drive.
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Author Comment

by:GlenHarvey
ID: 24262111
Its very strange- same thing
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by:Darius Ghassem
ID: 24262141
That is strange.
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Expert Comment

by:Darius Ghassem
ID: 24262146
You are downloading and installing on your 2003 Server?
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Author Comment

by:GlenHarvey
ID: 24264520
Yes.
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