Exchange 2003 internal Message Delivery

Posted on 2009-04-22
Last Modified: 2013-11-30
Dear All,

   I have a user who have a mailbox in my exchange 2003 server, sometines when someone internally send him a message he does not receive the message, I have checked exchange MTC ( message tracking center)  its says that the message was delivered locally, when we resend the message he receives it with no issues, no outlook rules are configured in his outlook. this happned twice from two different users sending to same user, can someone advise in why this happeded.

Question by:ITMaster1979
    LVL 65

    Accepted Solution

    If message tracking shows the message was delivered to the store, then the user has done something with it.

    Deleted it
    Rule has moved it
    Add the sender to the blocked sender list

    Basically I believe message tracking more than I believe the user.

    Check the rules on the mailbox, junk email options, recover deleted items etc.

    LVL 33

    Assisted Solution

    by:Dave Howe
    looking in the junk mail folder usually "fixes" this one :)
    LVL 2

    Assisted Solution

    Since I too think that the user would have done something with the message, it could be also an local delivery issue.
    Try to change the users, SMTP address to the external message format, such as Then try to send a message out to someone and tell them to reply back to it. This normally might cause a delay to his email message delivery.
    If the user is still having issues, try to delete his or account and recreate it again. it might be a damaged account and the server is finding it difficult deliver messages to them.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    Easy CSR creation in Exchange 2007,2010 and 2013
    ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
    In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
    The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    18 Experts available now in Live!

    Get 1:1 Help Now