?
Solved

Change the subject of an email in Exchange 2003

Posted on 2009-04-22
7
Medium Priority
?
359 Views
Last Modified: 2012-05-06
We're starting a new service at our company..basically going to be a 24/7 desk that will be staffed by a rotating people.

However, they won't actually be in the office..instead this will be after hours mainly when they are at home etc etc..

We set up a dedicated email something like:  aog@mydomain.com

I then have that setup to forward any emails sent to that address to be forwarded to our sales team, but what I really need to do, is let them know that an email came from this 24/7 email address.

So if someone sends and email to aog@mydomain.com..that email gets forwarded to say jdoe@mydomain.com. I would like to modify the subject of that email to say something like:

AOG REQUEST: <original subject here>

That way whoever is on call that night will know that they need to check that email.

Any suggestions as to the best way to accomplish this?

This is an Exchange 2003 environment with a Barracuda Spam Firewall 200 filtering inbound emails.

Thanks,
Matt
0
Comment
Question by:themightydude
7 Comments
 
LVL 13

Expert Comment

by:FearNoMore
ID: 24210277
In Exchange 2007 you can use a transport rule to accomplish this.
However in Exchange 2003, you would need to setup a client side rule
So emails coming into outlook client for aog@domain.com will fire an Outlook rule and then forward the email
Browse through the different options you get when you use "Rules and Alerts" in Outlook and select one appropriate...such as "New Item Alert" for example.
0
 
LVL 22

Assisted Solution

by:dan_blagut
dan_blagut earned 800 total points
ID: 24210324
Hello,
One method is to create a rule that will modify the subject of the message in outlook with a condition when to= aog@mydomain.com
Unfortunatelly you need to do that on all impacted computers and it didn't works for OWA.

Dan
0
 
LVL 4

Author Comment

by:themightydude
ID: 24210364
So the only way to make this happen is to have a computer setup 24/7 that will be running outlook so that we can accomplish that?
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
LVL 13

Expert Comment

by:FearNoMore
ID: 24210404
Yes....on Exchange 2003 it is one way and THE simple way rather than making use of ay third party softwares or custom sinks at the store level
0
 
LVL 6

Expert Comment

by:shahsejal
ID: 24210405
We could not automatically get subject changed by Exchange 2003 server but if you know any script, then scripts can make change the subject automatically.
0
 
LVL 4

Author Comment

by:themightydude
ID: 24210417
Anyone maybe have any sites that might have a script that I can test..or maybe at least an example that I can modify?

I have a test environment that I can use to see if it will work or not before making the changes live.
0
 
LVL 13

Accepted Solution

by:
FearNoMore earned 1200 total points
ID: 24232697
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Want to know how to use Exchange Server Eseutil command? Go through this article as it gives you the know-how.
Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses
Course of the Month13 days, 22 hours left to enroll

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question