areyouready344
asked on
svchost.exe and services.exe process have high CPU utilization?
Using task manager, I see the svchost.exe and services.exe processes have high CPU utilization. How can I get more information about these processes?
Go to a CMD prompt by typing CMD.EXE in the Run dialog box, then type TASKLIST /SVC at the CMD prompt. This will tell you which processes are connected with each SVCHOST.EXE instance.
Hi areyouready344,
Have you tried running any virus/malware/spyware programs to see if your infected with anything?
Try running:
http://www.superantispywar e.com/
http://www.malwarebytes.or g/mbam.php
http://www.pctools.com/fre e-antiviru s/
http://www.pctools.com/spy ware-docto r-antiviru s/
Try running in both Normal Mode and in Safe Mode, also do a full scan.
Have you tried running any virus/malware/spyware programs to see if your infected with anything?
Try running:
http://www.superantispywar
http://www.malwarebytes.or
http://www.pctools.com/fre
http://www.pctools.com/spy
Try running in both Normal Mode and in Safe Mode, also do a full scan.
ASKER
how can I tell which process within the SVC is using high CPU utilization?
Try this link: http://technet.microsoft.com/en-us/library/bb742546.aspx
By clicking on the CPU column in the Windows Task Manager, you can sort all the processes by CPU utilization. The TASKLIST /SVC command I gave you will list what processes are connected with each SVCHOST. Connected with each entry is a PID (Process ID.) You can turn that column on in Task Manager by clicking the View menu and choosing the option for Select columns...
areyouready344--Perhaps of help
http://support.microsoft.com/?kbid=314056
http://support.microsoft.com/?kbid=314056
ASKER CERTIFIED SOLUTION
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To elaborate on skywalker's suggestion above.....
I would actually do a few things first........Install and update Super Anti Spyware and reboot to Safe Mode. Then do a full scan, and see what it finds.
SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!
http://www.superantispyware.com/
One of the best on the market (and it is free, although you can upgrade and get Real Time Protection). Under the Options, go to Scanning Control> and make sure it is set to the following.....
Terminate memory threats - checked
Ignore non executable files - unchecked
Scan only known file types - unchecked
Manual Definitions Download....
http://www.superantispyware.com/definitions.
I would actually do a few things first........Install and update Super Anti Spyware and reboot to Safe Mode. Then do a full scan, and see what it finds.
SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!
http://www.superantispyware.com/
One of the best on the market (and it is free, although you can upgrade and get Real Time Protection). Under the Options, go to Scanning Control> and make sure it is set to the following.....
Terminate memory threats - checked
Ignore non executable files - unchecked
Scan only known file types - unchecked
Manual Definitions Download....
http://www.superantispyware.com/definitions.
areyouready&, any feedback?
areyouready344--The services.exe file should be located in the folder C:\Windows\System32. In other cases, services.exe is likely to be a virus, spyware, trojan or worm.
ASKER
The work around solution i used was simply killed the svcchost.exe process that had the high cpu. i could not figure out which service within this svchost.exe was causing the high cpu.
areyouready344--As suggested by johnb6767, Process Explorer may help you determine which process under svchost.exe is causing the problem.
Here a couple of tutorials to help you use Process Explorer.
http://www.bleepingcomputer.com/tutorials/tutorial129.html
http://www.proprofs.com/webschool/search.php?search=process+explorer
Here a couple of tutorials to help you use Process Explorer.
http://www.bleepingcomputer.com/tutorials/tutorial129.html
http://www.proprofs.com/webschool/search.php?search=process+explorer