ATI Mobility Radeon X1400 Issues in my Gateway M285-E SB Tablet PC
Posted on 2009-04-22
Hi Have a Gateway M285-E SB Tablet PC with Intel Core 2 Duo Processor T7400 (2.16GHz, 667MHz, 4MB L2) , 2 GB Ram and ATI Mobility Radeon X1400. SysInfo shows Adapter RAM 256.00 MB (268,435,456 bytes), but that cannot be. It is supposed to be only 64 MB. Right after MPC filed for Chapter 11, I got problems with my graphics card. The screen turns black or I get a blue screen if I enable "acceleration" in the advanced display settings (troubleshooting tab). If 3D acceleration is off, the computer runs somewhat stable, but the video performance sucks of course.
I reinstalled the OS and tried different versions of the ATI drivers to be able to exclude an issue with that. Before the recent reinstall of Windows XP, the PC was able to feed video to the build in display and to a second flat panel display. Now the computer crashes, if I try to expand my desktop to the extra flat panel.
Question 1: I assume that the graphics card is damaged, but I would like to find out for sure. Is there some hardware diagnostic tool for my graphics card out there to find out?
Question 2: If the graphics card is the faulty part, I assume that I need to replace the whole main board, right?
Question 2.5. MPC Corp is no more. Gateway gives a damn. I asked, if they would repair the tablet PC, if I pay for it, but they did not even want to do that. This said, I suggest to avoid doing any purchase of any type of Gateway hardware or electronics, unless you are able to repair the stuff yourself.
Well, my second business day, on site, parts and labor included warranty is obviously worth nothing, but that does not help me with getting the PC working properly again. I don't want to buy a whole new system and wonder, if anybody knows where I could get technical support, replacement parts and repair done for my M285-E SB?
Any ideas who much it would cost to repair it?