exceed 2008 x server for win 32 crash

hi experts,

i got this error when i using exceed 2008, i just purchase this software so this is the latest version. i am using windows xp sp2

event log:
----------------------------------------------------
Event Type:      Error
Event Source:      Application Error
Event Category:      None
Event ID:      1000
Date:            Date
Time:            Time
User:            N/A
Computer:      MY Computer
Description:
Faulting application exceed.exe, version 13.0.0.222, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x0003426d.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 65 78 63   ure  exc
0018: 65 65 64 2e 65 78 65 20   eed.exe
0020: 31 33 2e 30 2e 30 2e 32   13.0.0.2
0028: 32 32 20 69 6e 20 6e 74   22 in nt
0030: 64 6c 6c 2e 64 6c 6c 20   dll.dll
0038: 35 2e 31 2e 32 36 30 30   5.1.2600
0040: 2e 32 31 38 30 20 61 74   .2180 at
0048: 20 6f 66 66 73 65 74 20    offset
0050: 30 30 30 33 34 32 36 64   0003426d
0058: 0d 0a                     ..  

--------- end of event log ---------

thanks.