Corrupt Content in email

Posted on 2009-04-23
Last Modified: 2012-05-06


The content this replaces was found to be corrupt.
Cause of corruption: Invalid character set or encoding.
Ticket Number: '0aec-49ef-d8c6-0001'

See your system administrator for further information.
Copyright 1999-2007 McAfee, Inc.
All Rights Reserved.

Any suggestion about this issue? Thx.
Question by:APG309
    LVL 12

    Accepted Solution

    From your email I guess you are using McAfee Spam Filter. Most often this happens when there is a scan violation or the Spam filter can't scan the content of the mail . Most of the time it is either an encrypted or digitally signed message that can cause this to happen.
    Here are your options:

    1. Verify if the email was Encrypted or Digitally Signed
    2. Try to evade Spam filter/ Anti-Virus for the mail and see if it goes through ok.

    Best regards,
    LVL 12

    Expert Comment

    By The way: Here is a link from McAfee Community
    LVL 4

    Expert Comment

    This issue is resolved in McAfee GroupShield 7.0.1 (7.0 Service Pack 1) for Microsoft Exchange
    McAfee GroupShield 7.0 Service Pack 1 is packaged in the file called GSE701ENL.ZIP which is available from the McAfee Product Downloads Internet resource.
    To download this GroupShield/McAfee Security update:
    Go to:
    Log in using a valid Grant Number.
    Locate McAfee Security for MS Exchange.
    Click View Available Downloads.
    Click GroupShield 7.0.x for Microsoft Exchange 2003/2007.
    To accept the license agreement, click I Agree.
    Download the previously specified file.


    Author Comment

    But we are using version 7.0.555.107.
    LVL 57

    Expert Comment

    by:Pete Long

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