I can not open my hotmail inbox message

Posted on 2009-04-23
Last Modified: 2013-12-19
Hi all, I got messages in my inbox e-mail ( but whenever I try to open them It does not open!!  does anyone know an answer pls ?
Question by:hnael
    LVL 97

    Accepted Solution

    Hello hnael,

    Are the messages in Hotmail account in webmail?  Or are the messages in email client like Outlook Express?

    If in webmail, try changing to Classic view. Then open the mail

    Clear your browser cache, cookies and temporary internet files. Restart the browser. Test.

    Contact Hotmail Customer Service

    Hope this helps!

    Author Comment

    Hi War1 , I am using email client , I do not have the outlook , I could not see the options you mentioned in your look  regarding changing from classic to windows live , under tools i GOT DELTE browser , pop up blocker and history .manage adds on what do u think ?
    LVL 97

    Expert Comment

    hnael, are you in a non-US country? Maybe those features have not arrived your country.

    Where you able to browser cache? Disable antivirus? Contact Hotmail support?

    Author Closing Comment

    thks alot .it did work just cleared the cache and cookies restart and it works fine .
    LVL 97

    Expert Comment

    You are welcome, hnael !

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