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I can not open my hotmail inbox message

Posted on 2009-04-23
Medium Priority
Last Modified: 2013-12-19
Hi all, I got messages in my inbox e-mail (hotmail.co.uk) but whenever I try to open them It does not open!!  does anyone know an answer pls ?
Question by:hnael
  • 3
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LVL 97

Accepted Solution

war1 earned 2000 total points
ID: 24216266
Hello hnael,

Are the messages in Hotmail account in webmail?  Or are the messages in email client like Outlook Express?

If in webmail, try changing to Classic view. Then open the mail

Clear your browser cache, cookies and temporary internet files. Restart the browser. Test.

Contact Hotmail Customer Service

Hope this helps!

Author Comment

ID: 24217954
Hi War1 , I am using email client , I do not have the outlook , I could not see the options you mentioned in your look  regarding changing from classic to windows live , under tools i GOT DELTE browser , pop up blocker and history .manage adds on etc....so what do u think ?
LVL 97

Expert Comment

ID: 24218105
hnael, are you in a non-US country? Maybe those features have not arrived your country.

Where you able to browser cache? Disable antivirus? Contact Hotmail support?

Author Closing Comment

ID: 31573742
thks alot .it did work just cleared the cache and cookies restart and it works fine .
LVL 97

Expert Comment

ID: 24220663
You are welcome, hnael !

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