Terminal Server failling

Posted on 2009-04-23
Last Modified: 2013-11-21
Hi. I'm running a Windows 2003 standard edition with TS 5 licences. Since a couple of months, I have a problem of duplicate printers when some users log off (random pattern, no particular user). I was able to manually end the session via the management console (It may took 10-15 minutes to user to be really log off from the system). But now, it's getting worse. As soon as I open the manager, it shuts itself down in 1-2 seconds. Almost everytime I reboot, I'll have a TSADMIN.EXE error message. Here's the log :

Faulting application tsadmin.exe, version 5.2.3790.3959, faulting module tsadmin.exe, version 5.2.3790.3959, fault address 0x0000b33f.

I also have this error message and don't know if it's related that appears from time to time : Fault bucket 402460537.

Does this ring a bell to someone? Thanks in advance.
Question by:admin_onr
    LVL 16

    Expert Comment


    Funky print drivers can cause issues.  Can you use the drivers that come with Windows?  If so that's best.  Also, how beefy is your TS Server?  And are you up to date on SP's and patches.

    But I think it could be the print driver issue.

    Good Luck,

    - gurutc

    Author Comment

    Hi. All the patches and updates have been applied. The drivers are the ones supplied by the printer manufacturer (network printer) and Windows don't have them natively. What should be the good way to do? Installing the printers again (fresh install) forcing the use of the new supplied driver and doing the same with my 5 users? But I failed to see how it's related by the management console shutting down itself. Should I try to replace TSADMIN.EXE with a new one from another server?

    Expert Comment

    Hello. I agree that it might be due to print driver issues. You might want to take a look at applying a GPO to your terminal server for printing. Here are some things to look at. You can google for details on these settings. If you need further guidance, let me know.

    Terminal Server\Printer Redirection
     - Do not allow client printer redirection

     - Do not set default client printer to be default printer in a session

     - Redirect only the default client printer

     - Specify terminal server fallback printer driver behavior

     - Use Terminal Services Easy Print printer driver first

    You can also look here if you want to apply other settings for your terminal servers via GPO.

    Hope this helps

    LVL 3

    Expert Comment

    If your users are exiting out of TS by just clicking the X then the session will be left open/disconnected. You may want to adjust the setting to end a disconnected setting after x minutes in TS Configuration, RDP Properties, Sessions.
    If the session is left open/disconnected and the users are reconnecting, sometimes it starts a new session and that could cause dup printers.
    Also, when you end the session in TS Manager, this sets it to a disconnected state, you then have to Reset the connection. This will speed up that 10 - 15 minutes to actually end the session.

    Accepted Solution

    About the long delay, I've already done this settings. And the users are well aware to not click on the 'X'. Very well aware (long story). It's clearly something else. I'll try what Emsed suggest and I'll also reinstall all the drivers on the 5 computers so everyone will be using the same driver for the same printer.

    Expert Comment

    What was the solution and did anyone help you come to your solution?

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Free Trending Threat Insights Every Day

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    Welcome to my series of short tips on migrations. Whilst based on Microsoft migrations the same principles can be applied to any type of migration. My first tip Migration Tip #1 – Source Server Health can be found listed in my profile here: http:…
    The 6120xp switches seem to have a bug when you create a fiber port channel when you have a UCS fabric interconnects talking to them.  If you follow the Cisco guide for the UCS, the FC Port channel will never come up and it will say that there are n…
    It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
    Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    11 Experts available now in Live!

    Get 1:1 Help Now