Crenor
asked on
Event ID: 20501
Blackberry Professional Software in a Exchange 2007 environment.
Event Type: Warning
Event Source: BlackBerry Messaging Agent BPS Agent 1
Event Category: None
Event ID: 20501
Date: 08/04/2009
Time: 8:54:36 AM
User: N/A
Computer: BPS
Description:
{user@email.com} MsgMemStateDb::AddMessageS
I have seen a few questions, buy no answers to why I am getting many of these messages. Everything "seems" fine though. User gets emails, nothing seems to be missing. I just get a bunch of these from what seems to be when a message gets passed though the BPServer
Event Type: Warning
Event Source: BlackBerry Messaging Agent BPS Agent 1
Event Category: None
Event ID: 20501
Date: 08/04/2009
Time: 8:54:36 AM
User: N/A
Computer: BPS
Description:
{user@email.com} MsgMemStateDb::AddMessageS
I have seen a few questions, buy no answers to why I am getting many of these messages. Everything "seems" fine though. User gets emails, nothing seems to be missing. I just get a bunch of these from what seems to be when a message gets passed though the BPServer
Found in BPS_MAGT_01.txt
[40000] (04/08 15:17:15.446):{0x10EC} [BIPP] PingResponse 1534 received
[40423] (04/08 15:18:00.915):{0x1088} {user@myemail.com} Queuing new mail through notification (external). EntryId=16979
[40724] (04/08 15:18:00.915):{0x111C} {user@myemail.com} Get record key for this MAPI object, EntryId=16979
[40435] (04/08 15:18:00.915):{0x111C} {user@myemail.com} Queuing new mail through notification. EntryId=16979. Msgs Pending 0
[30085] (04/08 15:18:00.915):{0x111C} {user@myemail.com} New mail has arrived, EntryId=16979
[20501] (04/08 15:18:00.915):{0x111C} {user@myemail.com} MsgMemStateDb::AddMessageState - EntryId is invalid
[40287] (04/08 15:18:00.931):{0x111C} {user@myemail.com} Queuing message, RefId=-2139227383, EntryId=16979, Posted=04/08 15:18:00, Delivered=04/08 15:18:00
[30066] (04/08 15:18:00.931):{0x111C} Total Msgs Pending 1
[30081] (04/08 15:18:00.946):{0x111C} {user@myemail.com} Sending message to device, size=520, EntryId=16979, RefId=-2139227383, TransactionId=-908362632, Tag=555
[40279] (04/08 15:18:00.946):{0x111C} {user@myemail.com} SubmitToRelaySendQ, Tag=555
[40000] (04/08 15:18:00.946):{0x10F0} [BIPP] Send data, Tag=555
[40000] (04/08 15:18:04.056):{0x10EC} [BIPP] Received status DELIVERED, Tag=555
[30097] (04/08 15:18:04.056):{0x111C} {user@myemail.com} Message has been delivered to device, Tag=555, EntryId=16979
ASKER
That did not work.
So I found out what is not working.
Messages are not getting marked as read, this is a must have feature... lots of fun
So I found out what is not working.
Messages are not getting marked as read, this is a must have feature... lots of fun
Any solution on this one?
ASKER
I got the messages to mostly work (sometimes they are slow) by wiping the device and re-activating it.
But I am still getting the messages.
On the outlook side I am also getting a lot of Sync Issues - Conflicts
But I am still getting the messages.
On the outlook side I am also getting a lot of Sync Issues - Conflicts
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
1. Open the BlackBerry Professional Manager.
2. Select the Home tab.
3. Click Server Properties.
4. Select Messaging.
5. Set Hard Deletes Reconciliation to True.
Once this is done restart the server when possible and if the error still occurs we can run a "dbcc checkdb" on the database to see if any tables are corrupt.