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Matt,<br />
You would need to configure OUtlook with the shared mailbox profile and then create these shared folders. Are you looking to do it from Exchange somehow?
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Matt,
You would need to configure OUtlook with the shared mailbox profile and then create these shared folders. Are you looking to do it from Exchange somehow?

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Kaur,<br />
If I understand correctly you're saying that for say, our support mailbox, we would have to log into Outlook under a profile configured specifically for the support mailbox as if that were the primary address, share the search folders we wanted, and then let the users connect to the shared folders?<br />
<br />
I believe we would prefer an exchange solution if that's possible.<br />
<br />
Thanks,<br />
Matt
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Kaur,
If I understand correctly you're saying that for say, our support mailbox, we would have to log into Outlook under a profile configured specifically for the support mailbox as if that were the primary address, share the search folders we wanted, and then let the users connect to the shared folders?

I believe we would prefer an exchange solution if that's possible.

Thanks,
Matt

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I dont object to your closing this question, we feel we never really got an answer.
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I dont object to your closing this question, we feel we never really got an answer.

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We have several shared mailboxes that multiple users can view and manage, and we need to setup search folders on them, like the 'for follow up' folder. &nbsp;Ideally, we would have a single search folder that encompassed both the user's own inbox and the shared folders, but if we have to have a separate search folder for each shared mailbox that is at least better than not having them.<br />
<br />
Thanks,<br />
Matt
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We have several shared mailboxes that multiple users can view and manage, and we need to setup search folders on them, like the 'for follow up' folder.  Ideally, we would have a single search folder that encompassed both the user's own inbox and the shared folders, but if we have to have a separate search folder for each shared mailbox that is at least better than not having them.

Thanks,
Matt

Outlook Search Folder

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.