Small Business Server 2008 Remote Web WorkPlace cannot open Internal Website

Posted on 2009-04-23
Last Modified: 2012-05-06
When I log onto Remote Web Workplace using Server 2008 and click on the button for Internal Website, it will not open.
Question by:GroundHawg
    LVL 1

    Expert Comment

    What ports do you have pointing to your SBS Box?
    LVL 9

    Expert Comment

    it runs on port 987.  You need to make sure you have the port open and forwarding to your SBS box.

    Author Comment

    443 (https), 500 (IKE), 4125 (RWW), 6444 (Website), 53 (DNS), 25 (SMTP), and 6001-6004 (HTTPS over RPC)

    Author Comment

    Opened port 987 and forwarded to SBS still not working... thank you though. You can get to it from the server and from all the workstations on the domain, but just not from remote web workspace.
    LVL 9

    Accepted Solution

    make sure it is listening on port 987 like it should be.  From a workstation open IE and go to https://servername:987

    you should get a certificate warning and then be redirected to the companyweb when you click proceed.

    Also make sure the following is true:

    Prerequisites for accessing Remote Web Workplace
    Windows SBS 2008 sends all new users a "Welcome" e-mail that introduces them to the network features including Remote Web Workplace. Before users can access Remote Web Workplace, network administrators must satisfy the following requirements:

    Users must be members of the Remote Web Workplace Users or the Domain Admins security groups.

    Windows SBS 2008 must allow connections through TCP ports 80, 443, 987, and 3389.

    The computer used to connect to Remote Web Workplace must allow connections through TCP ports 80, 443, 987, and 3389.

    Routers on Windows SBS 2008 must be configured to forward Internet traffic to TCP ports 80, 443, 987, and 3389.

    The browser used to view Remote Web Workplace must support and accept cookies. Otherwise, Remote Web Workplace refuses the connection.

    Note:  4125 is no longer needed, I don't believe 6001-6004 are either.  (Actually I never opened those and RPC over HTTP has always worked).  If you don't need a port open for another application and it is on on the above list then I would close it.

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