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  • Status: Solved
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Display name on e-mails...

I have a client who just opened a small call center.  Part of the business operations require that each work station and user be assigned a corresponding number (eg:  Workstation - 1110ISR, User - 1110); this is done to minimize the amoutn of setup time between employees because telemarketing tends to have a high turnover rate (go figure ;).  The network is running AD and and Exchange Server 2003.  My question is - how do I get the actual employees name to display in e-mails in the sent from field.  Basically, even though employees will be logging in using an assigned numbering schema, the owner wants the actual employee name to display on sent e-mails to help personalize the transactions.  Right now if I send an e-mail from the workstation, the sent field shows the number 1110.
1 Solution
Open your active directory and users. In this MMC plugin you can change the desired display name and email address. You must hav the exchange mmc plugin installed to see all properties though.

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