Blackberry and Exchange 2007 OWA

Posted on 2009-04-23
Last Modified: 2012-05-06
I sucessfully setup my blackberry devices to check email through OWA. However the blackberry's are "stealing" the messages from OWA and I cannot find and option to "leave a copy". Is this possible or is using POP the best way to get aroung this?
Question by:GMSMRM
    LVL 4

    Accepted Solution

    If you are using your Blackberry to access OWA directly from the OWA website, you are logged into the mailbox the same way you would be from a Desktop outlook client.  If you delete messages, the deletion behaves the same way it would from Outlook-- the message goes away.

    In order to preserve messages on your Blackberry, you will either need to use POP access or the Blackberry Enterprise service configured accordingly.
    LVL 6

    Expert Comment

    You can use the Blackberry Internet Service. It uses OWA to check your email and forwards to your blackberry. It should have come with your device. If you are with Verizon goto, Sprint: and so on.

    Author Comment

    I did not delete the email form the blackberry. The message is gone from OWA as soon as the blackberry device is updated.

    I did us Blackberry Internet service to use OWA. I tested this serveral times and when I send a message from and outside e-mail is shows up in OWA for a few seconds and when the Blackberry device updates it disapears from OWA. A copy is NOTleft behind.
    LVL 4

    Assisted Solution

    There should be an option on the Blackberry Internet Server to leave mail in the box.  Which provider are you using?


    1. Connect to the BlackBerry Internet Service website and log in to yourBlackBerry account.
    2. On the navigation bar, click Profile.
    3. Under Email Accounts, click the hyperlink other email accounts.
    4. Click Add Account.
    5. Type the email address, user name, and password in the appropriate fieldsand click Submit.
    6. Under Microsoft Outlook/Exchange, select the option for I can access mymailbox using a Web browser (Outlook Web Access).
    7. Click Submit.
    8. In the Outlook Web Access URL field, type the OWA account URL.
    9. In the Mailbox Name field, type the Mailbox name for your OWA account.
    10. Verify that your email address, user name, and password are correct.
    11. Select the Leave messages on mail server check box.
    12. Click Submit.


    Author Comment

    I am us a local cellular company cal USCELLULAR. I do not see the option on the OWA setup with

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    The problems with reply email signatures

    Do you wish that you could place an email signature under a reply? Well, unfortunately, you can't. That great Exchange/Office 365 signature you've created will just appear at the bottom of an email chain. What a pain! Is there really no way to solve this? Well, there might be...

    Create high volume marketing opportunities using email signatures with these top 10 DOs and DON'Ts of email signature marketing.
    Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
    In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    759 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    9 Experts available now in Live!

    Get 1:1 Help Now