Blackberry and Exchange 2007 OWA

I sucessfully setup my blackberry devices to check email through OWA. However the blackberry's are "stealing" the messages from OWA and I cannot find and option to "leave a copy". Is this possible or is using POP the best way to get aroung this?
Dennis JansonIT ManagerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

lkravenCommented:
If you are using your Blackberry to access OWA directly from the OWA website, you are logged into the mailbox the same way you would be from a Desktop outlook client.  If you delete messages, the deletion behaves the same way it would from Outlook-- the message goes away.

In order to preserve messages on your Blackberry, you will either need to use POP access or the Blackberry Enterprise service configured accordingly.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
mickeyfanCommented:
You can use the Blackberry Internet Service. It uses OWA to check your email and forwards to your blackberry. It should have come with your device. If you are with Verizon goto vzw.blackberry.net, Sprint: sprint.blackberry.net and so on.
Dennis JansonIT ManagerAuthor Commented:
Ikraven:
I did not delete the email form the blackberry. The message is gone from OWA as soon as the blackberry device is updated.

Mickeyfan:
I did us Blackberry Internet service to use OWA. I tested this serveral times and when I send a message from and outside e-mail is shows up in OWA for a few seconds and when the Blackberry device updates it disapears from OWA. A copy is NOTleft behind.
lkravenCommented:
There should be an option on the Blackberry Internet Server to leave mail in the box.  Which provider are you using?

---

1. Connect to the BlackBerry Internet Service website and log in to yourBlackBerry account.
2. On the navigation bar, click Profile.
3. Under Email Accounts, click the hyperlink other email accounts.
4. Click Add Account.
5. Type the email address, user name, and password in the appropriate fieldsand click Submit.
6. Under Microsoft Outlook/Exchange, select the option for I can access mymailbox using a Web browser (Outlook Web Access).
7. Click Submit.
8. In the Outlook Web Access URL field, type the OWA account URL.
9. In the Mailbox Name field, type the Mailbox name for your OWA account.
10. Verify that your email address, user name, and password are correct.
11. Select the Leave messages on mail server check box.
12. Click Submit.

Dennis JansonIT ManagerAuthor Commented:
I am us a local cellular company cal USCELLULAR. I do not see the option on the OWA setup with USCELLULAR.BLACKBERRY.com
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.