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Local admin rights needed to run SBS2003 fax service.

We are running SBS2003 and Fax Services enabled. The issue we are having is the users cannot send a fax without having local admin rights on their workstations. We want to avoid granting them this access. If the user tries without the admin rights it goes through the process of print to FAX but just vanishes.

SOLUTION

Rob Williams

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ASKER

Is there no registry hack/permissions hack short of giving full admin rights? It seems that it's all about the ability to create a temp file/write a registry entry or two either on the server or on the workstation that by default is denied to the ordinary user.

Rob Williams

Probably, but it may be very hard to find.
If you wish to do so, the best bet is to download and install Microsoft's free "Process Monitor". Run the application, start 'recording' then try the fax application. You will be able to see the denied registry keys and files. A lot of data is collected every second, so it may take quite a while to sort through and locate the necessary entries. There is also Regmon, and Filemon, but the new process monitor alone should do the job.
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

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ASKER

Update. They are unable to FAX regardless if they are an admin on the local computer. The only way it works as of right now is the user is made part of any Administrator account on the server.

Rob Williams

That is odd, and should not be necessary. Sorry, I don't know what would be causing that.

Rob Williams

Perhaps have a look at this thread:
http://www.eggheadcafe.com/conversation.aspx?messageid=33255295&threadid=33255193

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ASKER

Thanks. Will check it out and get back.

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Line One

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Rob Williams

Good to hear. Yes they would not have permissions to access that folder by default.
--Rob

Stefano_Thiella

OOOOOOOOOH I have the same issue..... finally I have found something to try in my SBS2008 installation!!!
Why Microsoft left these issues??? I sow lot of people with the same problem! AAAAARGH! I've spent lot of hours searching for a solution!
Now if I log in client PC as administrator, the shared fax works!