?
Solved

Local admin rights needed to run SBS2003 fax service.

Posted on 2009-04-23
10
Medium Priority
?
491 Views
Last Modified: 2012-05-06
We are running SBS2003 and Fax Services enabled.  The issue we are having is the users cannot send a fax without having local admin rights on their workstations.  We want to avoid granting them this access.  If the user tries without the admin rights it goes through the process of print to FAX but just vanishes.
0
Comment
Question by:lineonecorp
  • 5
  • 4
10 Comments
 
LVL 78

Assisted Solution

by:Rob Williams
Rob Williams earned 1000 total points
ID: 24245065
If the machines are joined to the SBS domain in the proper fashion, using the http://SBSserver/connect computer wizard, the user will be an administrator of their own machine (not the domain) by default. Though this is against Microsoft's own best practices, unfortunately it is a necessary requirement for all SBS service s to work properly. This has been a long standing complaint about administrating an SBS domain.
0
 

Author Comment

by:lineonecorp
ID: 24272753
Is there no registry hack/permissions hack short of giving full admin rights? It seems that it's all about the ability to create a temp file/write a registry entry or two either on the server or on the workstation that by default is denied to the ordinary user.
0
 
LVL 78

Expert Comment

by:Rob Williams
ID: 24272813
Probably, but it may be very hard to find.
If you wish to do so, the best bet is to download and install Microsoft's free "Process Monitor". Run the application, start 'recording' then try the fax application. You will be able to see the denied registry keys and files. A lot of data is collected every second, so it may take quite a while to sort through and locate the necessary entries. There is also Regmon, and Filemon, but the new process monitor alone should do the job.
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:lineonecorp
ID: 24272889
Update.  They are unable to FAX regardless if they are an admin on the local computer.  The only way it works as of right now is the user is made part of any Administrator account on the server.
0
 
LVL 78

Expert Comment

by:Rob Williams
ID: 24272958
That is odd, and should not be necessary. Sorry, I don't know what would be causing that.
0
 
LVL 78

Expert Comment

by:Rob Williams
ID: 24272970
0
 

Author Comment

by:lineonecorp
ID: 24297045
Thanks. Will check it out and get back.
0
 

Accepted Solution

by:
lineonecorp earned 0 total points
ID: 24318711
Giving Users access to the c:\windows\temp file on the server has fixed this issue.  All users are now able to use the shared fax service.
0
 
LVL 78

Expert Comment

by:Rob Williams
ID: 24318769
Good to hear. Yes they would not have permissions to access that folder by default.
--Rob
0
 

Expert Comment

by:Stefano_Thiella
ID: 24416841
OOOOOOOOOH I have the same issue..... finally I have found something to try in my SBS2008 installation!!!
Why Microsoft left these issues??? I sow lot of people with the same problem! AAAAARGH! I've spent lot of hours searching for a solution!
Now if I log in client PC as administrator, the shared fax works!
0

Featured Post

Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
Exchange administrators are always vigilant about Exchange crashes and disasters that are possible any time. It is quite essential to identify the symptoms of a possible Exchange issue and be prepared with a proper recovery plan. There are multiple…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Suggested Courses

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question