ZillaTech
asked on
General Protection Fault - KRNL386.exe
I have a client getting errors with their "Pipeline Mortgage Broker Software" that they can't seem to fix. I haven't been able to find anything on the net specific to the error they are receiving but only on general GPF's
Does anyone here have any experience with the "Pipeline" software listed above? The client is running Windows XP and generally the program works until they run some report, then the error pops up:
"pswin caused a General Protection Fault in module KRNL386.exe" They have to reboot the computer to get it to work again.
Any ideas?
Does anyone here have any experience with the "Pipeline" software listed above? The client is running Windows XP and generally the program works until they run some report, then the error pops up:
"pswin caused a General Protection Fault in module KRNL386.exe" They have to reboot the computer to get it to work again.
Any ideas?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
You also need to make sure you are running the lastest .Net Runtimes if needed.
CT
CT
ASKER
After further investigation, I believe this problem is with the certificate issued by a certain Credit Bureau in connection with the pipeline software they are using. The problem only happens when data is being merged from the Credit Bureau and neither Pipeline or the Credit Bureau issuing the certificate is taking responsibility even thou there are multiple complaints about this.
Lets close this issue for now. Thank you to all that offered advice.
Lets close this issue for now. Thank you to all that offered advice.
ASKER