Password Reset on a Small Business Server 2003

I have a client that has had the administrator password changed by somebody on their Small Business Server 2003.  I have tried a couple of utilities that brag about being able to reset the password to nothing and they have not worked.  Does anybody have a suggestion without reinstalling the entire server?
captjcretAsked:
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captjcretAuthor Commented:
With Passware Enterprise I was able to reset the password.  Thanks
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tntmaxCommented:
You could try this:

http://www.petri.co.il/reset_domain_admin_password_in_windows_server_2003_ad.htm

It gets recommended quite a bit.
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captjcretAuthor Commented:
I will try it and let you know.  Thanks
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captjcretAuthor Commented:
I ordered the download for passware reset professional 9.0 based on the link you gave me.  Unfortunately after buying the utility for $295.00 it goes through all the motions like it is reseting the password and it never does.  The company that makes the program doesn't have any technical support except by e-mail and they don't return your request for help.  Are there any other alternatives besides reinstalling everything from scratch?
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