Automatically Turn on/off OOA based on day and time
Posted on 2009-04-23
We are running an Exchange 2007 environment on Windows 2003 Server and our workstations are running Outlook 2007 on Windows XP SP2. Both Exchange and Outlook are running the latest service packs. We have a call center environment in our company which answers emails during a specific period of time during the day from a single shared mailbox, from 8am to 6pm Monday through Friday. I know that you have the ability to configure your OOA to start at a specific date and time and also stop it at a specific date and time. I wanted to see if there was a way to automatically configure the Out of Office Assistance to turn itself on at the end of our shift and then automatically turn itself off at the beginning of the shift. Since it is a shared mailbox, what we have to do now to make that happen is log into that shared mailbox through Outlook and turn on the OOA at the end of our shift and then do the same when we have to turn off the OOA at the beginning of our shift. We would obviously prefer a free solution if there is one available. Our research so far has turned up some VB scripts but they have to run on the client side and for us since it's a shared mailbox, we just add it as an additional mailbox in our Outlook profile so we can see our personal mailbox along with the other shared one. THis solution would have to run on the server side or be something that we can enable without loging into this shared mailbox every time to configure the OOA.
Any suggestions would be greatly appreciated.