After a power outage (yes we have functional power backup and was successful in this instance), we experienced an apparent array failure. I have worked with this RAID controller and others like it (specifically SRCZCRX and other Intel RAID controllers). I have also worked with older Adaptec RAID controllers (ARO-1130U2, 2100S, 3200S, 2000S, 2010S). In the Adaptec 3200S there are "secret" commands like "Make Optimal". You would only use these commands if you knew the data was there but the stupid RAID controller can't figure it out. Such is the case with the Intel SRCZCR that I am dealing with. The data is all there, the drives are NOT defective, and now I seek the secret keys to push to make this RAID adapter play nice. I have actually used these settings in the Intel SCRZCRX, but I do not remember what they are. I have patched the drive to fail state at this point. I'm in fairly big hurry to get this fixed as the entire organization will be running on paper in about 7 hours if I can't get this thing running. Intel does not provide ANY support (Free or Paid) for hardware past the end of thier "interactive support" date. If need be, I am more than willing to contact an Intel RAID controller Guru for their expert assistance however, I don't even know where to look for that!