Veritas 9 backup fails on Exchange 2003 server:
Posted on 2009-04-24
I have Exchange 2003 running on server 2000. The exchange program files are on the System drive c: and the information store/ mailboxes are on the E: (data) drive---80gig IDE. There are about 60 mailboxes and the store is about 3.5 gig. Every night veritas 9.0 runs a backup of the Store, public folders, mailboxes and system state.
The other night, just after the backup, the data drive went flacky and corrupted the store. I thought the drive died as I could not see it in windows explorer. I pulled the drive to get the model/size and reinstalled it. Low and behold, the drive was seen, Exchange started, but the folders and store wouldn't mount as they were corrupted.
I used Paragon's Drive Backup 9.0 Server to backup the drive to an external USB drive. I then replaced the IDE drive with a 250 gig drive (smallest new I could find locally). The computer, being older, only recognized 120 gig which was fine. I restored the DB9.0 image to the new drive which went fine. I then attempted the Veritas Restore and received errors saying it could not attached to the device. After much time I tried restoring to the original drive which worked. I then cloned the old drive to the new drive, changed the drive letter to match the original drive and installed it. Up it came the store and folders and all seems(ed) fine until I resumed the regular backup.
The job completion Status says, Completed status: failed, Final Error Code: a0008488, Final error description: Access is denied., Final error category: Security Errors
The exceptions list states: Backup- Warning:\ \ server\MS Information Store\First Storage group\Mailbox Store() is a corrupt file. This file cannot verify. This is true as well for the public folder store and log file. The same warnings are listed under Exceptions Verify.
Any Ideas on what might be going on? E-mail seems to be working fine other than this.
Thanks for any help ---SM