Java Web Page unable to load and Java applet in Control Panel does not open
Posted on 2009-04-24
We have a couple Windows XP SP3 machines that are not opening the Java 6.13 version in Control Panel while all other xp sp3 machines work fine with Java. While attempting to open the Java plug-in management icon, a window opens but nothing is displayed inside, sometimes the box opens and it shows parts of the desktop inside the box but no contents of the java applet. In addition, there is an intranet web page that we are trying to access which relies on java and displays that "Java needs to be enabled" but it is enabled in Internet Options>Security>inter/intranet>Custom Level scripting options. I've tried uninstalling java, reinstalling it, even tried version 6.12 all to no avail. Strange thing is that if you remote desktop to the machine it displays both in control panel and works fine on the IE webpage. Any feedback is greatly appreciated and thank you in advance. Also, Mozilla Firefox does not experience this issue.