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  • Status: Solved
  • Priority: Medium
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Java Web Page unable to load and Java applet in Control Panel does not open

We have a couple Windows XP SP3 machines that are not opening the Java 6.13 version in Control Panel while all other xp sp3 machines work fine with Java.  While attempting to open the Java plug-in management icon, a window opens but nothing is displayed inside, sometimes the box opens and it shows parts of the desktop inside the box but no contents of the java applet.  In addition, there is an intranet web page that we are trying to access which relies on java and displays that "Java needs to be enabled" but it is enabled in Internet Options>Security>inter/intranet>Custom Level scripting options.  I've tried uninstalling java, reinstalling it, even tried version 6.12 all to no avail.  Strange thing is that if you remote desktop to the machine it displays both in control panel and works fine on the IE webpage.  Any feedback is greatly appreciated and thank you in advance. Also, Mozilla Firefox does not experience this issue.
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dioricit
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dioricit
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1 Solution
 
Gibu GeorgeCTOCommented:
Did you check in IE setting whether JVM is enabled?
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dioricitAuthor Commented:
Do you mean in the custom level IE settings in the security tab where it says "Scripting of Java Applets"?  If so then the answer is yes, it is enabled.  I don't see JVM specifically anywhere.  Is there a specific location where this may be found?
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Gibu GeorgeCTOCommented:
In the advanced tab you can see it, check if java is checked
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dioricitAuthor Commented:
Yes it is checked.  I've done a side-by-side comparison with known working XP SP3 machines and non-working java ones in regards to Internet Options security and advanced configs.  
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dioricitAuthor Commented:
I solved this issue.  Something must be "buggy" with Java's Version 6 update 13.  After Uninstalling the newest version of Java, I rolled it back to J2SE Runtime Environment 5.0.18 and no longer had any issues opening the control panel applet or viewing java content via IE 7.
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