Outlook 2003 attachments not received by all recipients

Posted on 2009-04-24
Last Modified: 2012-05-06
When outlook 2003 attachments are sent out by one of my clients, a handful of people do not receive them.
The people who do not receive them are using outlook 2000, windows mail, outlook 2003 and outlook express. There are only a few people that do not receive the attachments. They could be excel spreadsheets, PDFs or JPGs.
He is using the Vista Home edition as his O/S and we have recently chenged email services so it is not being blocked at the server.
I have uninstalled and re-installed MS Office 2003 to no avail.

Any help ?
Question by:wildm4n
    1 Comment
    LVL 89

    Accepted Solution

    If the attachments are received by some (or most) people, then your client's setup is probably not at fault. People at the receiving end need to check their mail systems that they are not blocking attachments. Has your client tried sending an attachment to you? Did you receive it? And does the attachment come in properly? If so, I would again suggest asking the people not receiving attachments to check their system and their ISP's (possibly the attachments are too large for some ISP's) ... Thinkpads_User

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