marky1984
asked on
MS Exchange 2007 Problem, Event ID4002
Hi
Major problem here out of no-where, everything was working fine at that start of the day and no changes were made.
Suddenly all version of Outlook (2003/2007) we use started asking for a username and password to connect to exchange 2007. I check OWA and this is working fine.
So after a restart i checked the event log and found it filling up with error 4002 (see bottom)
I have done a few hours of searching but can find literally nothing about from suggestion i should open a support call with MS, which i would like to avoid.
(if i restart the service is works normally for about 30 seconds, then this error starts appearing every minute)
- System
- Provider
[ Name] MSExchange System Attendant Mailbox
- EventID 4002
[ Qualifiers] 49152
Level 2
Task 1
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2009-04-24T12:20:34.000Z
EventRecordID 69080
Channel Application
Computer norserver2.orwelltrucks.in tra
Security
- EventData
56
Cannot open mailbox /o=Orwell Trucks/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Confi guration/c n=Servers/ cn=NORSERV ER2/cn=Mic rosoft System Attendant.
Microsoft.Exchange.Data.St orage.Stor agePermane ntExceptio n: Cannot open mailbox /o=Orwell Trucks/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Confi guration/c n=Servers/ cn=NORSERV ER2/cn=Mic rosoft System Attendant. ---> Microsoft.Mapi.MapiExcepti onCallFail ed: MapiExceptionCallFailed: Unable to make connection to the server. (hr=0x80004005, ec=5) Diagnostic context: Lid: 23065 EcDoConnectEx called [length=188] Lid: 17913 EcDoConnectEx returned [ec=0x5][length=56][latenc y=1] Lid: 19778 Lid: 27970 StoreEc: 0x5 Lid: 17730 Lid: 25922 StoreEc: 0x5 at Microsoft.Mapi.MapiExcepti onHelper.T hrowIfErro r(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx) at Microsoft.Mapi.ExRpcConnec tion.Creat e(Connecti onCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize) at Microsoft.Mapi.ConnectionC ache.OpenM apiStore(S tring mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) at Microsoft.Mapi.ConnectionC ache.OpenM ailbox(Str ing mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) at Microsoft.Exchange.Data.St orage.Conn ectionCach ePool.Open Mailbox(St ring serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) --- End of inner exception stack trace --- at Microsoft.Exchange.Data.St orage.Conn ectionCach ePool.Open Mailbox(St ring serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) at Microsoft.Exchange.Data.St orage.Conn ectionCach ePool.Open Mailbox(St ring serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) at Microsoft.Exchange.Data.St orage.Conn ectionCach ePool.Open Mailbox(St ring serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString) at Microsoft.Exchange.Data.St orage.Mail boxSession .Initializ e(LogonTyp e logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags) at Microsoft.Exchange.Data.St orage.Mail boxSession .CreateMai lboxSessio n(LogonTyp e logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString) at Microsoft.Exchange.Data.St orage.Mail boxSession .OpenAsAdm in(Exchang ePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean useLocalRpc, Boolean ignoreHomeMdb) at Microsoft.Exchange.Data.St orage.Mail boxSession .OpenAsAdm in(Exchang ePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString) at Microsoft.Exchange.Service lets.Syste mAttendant Mailbox.Se rvicelet.W ork()
Major problem here out of no-where, everything was working fine at that start of the day and no changes were made.
Suddenly all version of Outlook (2003/2007) we use started asking for a username and password to connect to exchange 2007. I check OWA and this is working fine.
So after a restart i checked the event log and found it filling up with error 4002 (see bottom)
I have done a few hours of searching but can find literally nothing about from suggestion i should open a support call with MS, which i would like to avoid.
(if i restart the service is works normally for about 30 seconds, then this error starts appearing every minute)
- System
- Provider
[ Name] MSExchange System Attendant Mailbox
- EventID 4002
[ Qualifiers] 49152
Level 2
Task 1
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2009-04-24T12:20:34.000Z
EventRecordID 69080
Channel Application
Computer norserver2.orwelltrucks.in
Security
- EventData
56
Cannot open mailbox /o=Orwell Trucks/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Confi
Microsoft.Exchange.Data.St
ASKER
Hi
I have run exbpa and for some reason my public folder database isn't being backup up and hasn't been done for 90days or so, could this cause the problem if the logs arn't being cleared?
I have run exbpa and for some reason my public folder database isn't being backup up and hasn't been done for 90days or so, could this cause the problem if the logs arn't being cleared?
ASKER
please explain how that relates to my issue?
Was there any migration involved? If so, check the above article.
Have a look at https://www.experts-exchange.com/questions/21686136/Error-0x80004005-starting-the-Microsoft-Exchange-Information-Store-Failed-to-init-VSERVER.html
Have a look at https://www.experts-exchange.com/questions/21686136/Error-0x80004005-starting-the-Microsoft-Exchange-Information-Store-Failed-to-init-VSERVER.html
How much disk space is on the drive? This could be back pressure, where Exchange starts to shutdown when the disk space drops below a certain level.
If you haven't been backing up one of the databases correctly then you may well have used more disk space than you expected.
Simon.
If you haven't been backing up one of the databases correctly then you may well have used more disk space than you expected.
Simon.
ASKER CERTIFIED SOLUTION
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What services did you change to delayed start?
ASKER
Log Name: Application
Source: MSExchangeFBPublish
Date: 24/04/2009 13:13:06
Event ID: 8213
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: norserver2.orwelltrucks.in
Description:
The Microsoft Exchange System Attendant service failed to create session for virtual machine NORSERVER2. The error number is 0x80004005.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeFBPublish"
<EventID Qualifiers="49153">8213</E
<Level>2</Level>
<Task>1</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2009-04-24T12:
<EventRecordID>69071</Even
<Channel>Application</Chan
<Computer>norserver2.orwel
<Security />
</System>
<EventData>
<Data>NORSERVER2</Data>
<Data>0x80004005</Data>
</EventData>
</Event>