iPod NOT recognized by any computer?
I have one of the newer iPods, and have had it for about 1.5+ years. It has been great, with no issues...
BUT, the other day I went and connected it to my computer (Win XP), and it will NOT see/ recognize it anymore. I tried at my friends house (Win XP), my family's house (Win XP), and nothing. So I know it is not my computer, or theirs.
The funny thing is, is that it still will play music (stand alone), and my car stereo can see it and play music. BUT, it is when I try to connect it to my computer.....absolutely nothing.
I have tried the reset on the iPod, but that didn't work. I think I might need to reinstall the iPod software, but obviously the problem is that I can't really do that without a computer.
Please help, and let me know what I can do?
BUT, the other day I went and connected it to my computer (Win XP), and it will NOT see/ recognize it anymore. I tried at my friends house (Win XP), my family's house (Win XP), and nothing. So I know it is not my computer, or theirs.
The funny thing is, is that it still will play music (stand alone), and my car stereo can see it and play music. BUT, it is when I try to connect it to my computer.....absolutely nothing.
I have tried the reset on the iPod, but that didn't work. I think I might need to reinstall the iPod software, but obviously the problem is that I can't really do that without a computer.
Please help, and let me know what I can do?
ASKER
Yes, I have tried the hard reset, and no luck
Yes, I have tried different cables, but no luck!
Yes, I have tried different cables, but no luck!
Does it charge the ipod while it is plugged into the computer?
If it does, then you may need to try removing it from the device manager and then plug it back in to let the computer re-install the PnP drivers for it.
If it does, then you may need to try removing it from the device manager and then plug it back in to let the computer re-install the PnP drivers for it.
ASKER
It won't charge when connected to the computer, BUT it will when it is plugged into the wall charger, in the wall.
this might get you going in the right direction...
http://support.apple.com/kb/TS1496
I assume when you connect it and look in device manager you dont see anything right?
http://support.apple.com/kb/TS1496
I assume when you connect it and look in device manager you dont see anything right?
ASKER
akalbfell:
Ya your right, it shows nothing, does nothing. One other thing I forgot to mention is that, I also have another iPod that is even older than this one, and it works just fine on my computer. So, I am not sure what the hell is going on....?
Ya your right, it shows nothing, does nothing. One other thing I forgot to mention is that, I also have another iPod that is even older than this one, and it works just fine on my computer. So, I am not sure what the hell is going on....?
ASKER
akalbfell:
I tried these ideas from your link, and it did nothing.....
http://support.apple.com/kb/TS1496
I tried these ideas from your link, and it did nothing.....
http://support.apple.com/kb/TS1496
ASKER CERTIFIED SOLUTION
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ASKER
Any other ideas? I think I will have to close this question, and take it to apple store....
Sorry, nothingelse i can think of. you got just about every angle covered and it sounds like a hardware issue with the device...
i would suggest leaving the question open until you confirm its a hardware issue by taking it to the apple store. if that is the case your answer would have been solved and should result in correct answer.
i would suggest leaving the question open until you confirm its a hardware issue by taking it to the apple store. if that is the case your answer would have been solved and should result in correct answer.
ASKER
It looks like it is a hardware issue!
why should this be closed? the question asked was answered correctly and in detail covering all bases. the fact that it was a hardware or software fix is irrelevant.
Are you using the same cable everythime to connect to the computer? You might want to try a different cable.
Hope this helps. :)