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How to install a driver from USB drive?  Hardware Update Wiz fails

Posted on 2009-04-24
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Last Modified: 2012-05-06
I am trying to reinstall Win XP on a Dell Inspiron 600M laptop.  I have the basic OS in place from the Dell OS disk, but I can't find the driver disk.  So I have a functioning PC with no NIC, modem, etc.  On another PC I got the NIC driver from Dell, and also a copy from Broadcom and put them on a thumbdrive.

But when I open control panel/system properties/device manager/network controller properties/reinstall driver and let it go automatic or if I try to point it to E: (the thumbdrive) is says there is no driver there.  The thumbdrive has a folder from broadcom named WinXP\IA32 with files b44win.cat, b44win.inf, bcm4sbxp.sys.  The Dell download was a single file R85255.exe which unpacked itself into c:\dell\drivers with many subfolders eventually leading to the same file names as Broadcom plus a few more.  Am I missing something?

If I could only get the PC on the web I think I could get all the other drivers and updates I need from the Dell site.  Or am I taking on a Herculian task?
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Question by:SherpaDoug
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8 Comments
 

Expert Comment

by:RF-JM-UOI
ID: 24225038
If you point the driver wizard to c:\dell\drivers\R85255 does it find and install the driver there?
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Author Comment

by:SherpaDoug
ID: 24225131
No.  I have to point to c:\dell\drivers\R85255\WinXP\v4.25 before the OK button become active.  Then it comes back with "The wizard could not find the software on your computer for...".

c:\dell\drivers\R85255\WinXP\v4.25 contains the .cat, .sys, and .inf files
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Expert Comment

by:RF-JM-UOI
ID: 24225222
You may be using the incorrect driver. This is the one I found for that system: http://ftp.us.dell.com/network/R106776.EXE
Also, when you run this package, it should begin the installation for you automatically and you shouldn't have to use the "Add Hardware" wizard.
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Expert Comment

by:numero_uno
ID: 24225427
Your dell inspiron Supports both Broadcom 5702 and 5705M silicon drivers.
You can simply copy the EXE file that you have downloaded
1.Double-click the new icon on the desktop labeled R85255.exe
2.The Self-Extracting window appears and prompts you to extract or
unzip to C:\DELL\DRIVERS\r62710. Write down this path so the executable (I.e.
Setup.exe) file can be found later.
3.The Self-Extractor window appears.
4.Click OK.
5.After completing the file extraction, if the Self-Extractor
window is still open, close it.
6.Click the Start button and then click Run.
7.Type C:\DELL\DRIVERS\r62710 in the Open textbox and then click OK.
8.Follow the on-screen installation instructions.
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Author Comment

by:SherpaDoug
ID: 24225492
I tried your driver.  It automatically installed with no problems, but Device Manager says there is no device driver for the Network Controller.  Even after a reboot.  Reinstalling the NIC driver from C;\Dell\drivers\R106776\WinXP gives the same message "The wizard could not find the software on your computer for...".
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Accepted Solution

by:
numero_uno earned 2000 total points
ID: 24225855
hey i searched and found that the correct network driver set for your lappy....
you can download it from
http://support.dell.com/support/downloads/download.aspx?c=us&cs=04&l=en&s=bsd&releaseid=R107518&SystemID=INS_PNT_PM_600M&servicetag=&os=WW1&osl=en&deviceid=2967&devlib=0&typecnt=0&vercnt=3&catid=5&impid=-1&formatcnt=1&libid=5&fileid=139326

and install using the same process. This would surely resolve the issue.
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Author Comment

by:SherpaDoug
ID: 24226200
Yes!  That seems to work.  How did you find that driver?  I went to the Dell site with my model number and service tag and it told me I had a Broadcom 44xx type NIC and linked straight to the wrong driver.  The driver you sent me to is for a Broadcom 570x NIC.

Now I expect to spend the weekend downloading all the other drivers from Dell.  But if this first driver was wrong, can I trust the Dell site for the rest?
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Expert Comment

by:numero_uno
ID: 24230591
hmm, to be very frank buddy, there is no other option. We need to trust what the manufacturer provides. I have also been a victim of this kind of a situation. :(
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