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How to install a driver from USB drive?  Hardware Update Wiz fails

Posted on 2009-04-24
Medium Priority
Last Modified: 2012-05-06
I am trying to reinstall Win XP on a Dell Inspiron 600M laptop.  I have the basic OS in place from the Dell OS disk, but I can't find the driver disk.  So I have a functioning PC with no NIC, modem, etc.  On another PC I got the NIC driver from Dell, and also a copy from Broadcom and put them on a thumbdrive.

But when I open control panel/system properties/device manager/network controller properties/reinstall driver and let it go automatic or if I try to point it to E: (the thumbdrive) is says there is no driver there.  The thumbdrive has a folder from broadcom named WinXP\IA32 with files b44win.cat, b44win.inf, bcm4sbxp.sys.  The Dell download was a single file R85255.exe which unpacked itself into c:\dell\drivers with many subfolders eventually leading to the same file names as Broadcom plus a few more.  Am I missing something?

If I could only get the PC on the web I think I could get all the other drivers and updates I need from the Dell site.  Or am I taking on a Herculian task?
Question by:SherpaDoug
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Expert Comment

ID: 24225038
If you point the driver wizard to c:\dell\drivers\R85255 does it find and install the driver there?

Author Comment

ID: 24225131
No.  I have to point to c:\dell\drivers\R85255\WinXP\v4.25 before the OK button become active.  Then it comes back with "The wizard could not find the software on your computer for...".

c:\dell\drivers\R85255\WinXP\v4.25 contains the .cat, .sys, and .inf files

Expert Comment

ID: 24225222
You may be using the incorrect driver. This is the one I found for that system: http://ftp.us.dell.com/network/R106776.EXE
Also, when you run this package, it should begin the installation for you automatically and you shouldn't have to use the "Add Hardware" wizard.
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Expert Comment

ID: 24225427
Your dell inspiron Supports both Broadcom 5702 and 5705M silicon drivers.
You can simply copy the EXE file that you have downloaded
1.Double-click the new icon on the desktop labeled R85255.exe
2.The Self-Extracting window appears and prompts you to extract or
unzip to C:\DELL\DRIVERS\r62710. Write down this path so the executable (I.e.
Setup.exe) file can be found later.
3.The Self-Extractor window appears.
4.Click OK.
5.After completing the file extraction, if the Self-Extractor
window is still open, close it.
6.Click the Start button and then click Run.
7.Type C:\DELL\DRIVERS\r62710 in the Open textbox and then click OK.
8.Follow the on-screen installation instructions.

Author Comment

ID: 24225492
I tried your driver.  It automatically installed with no problems, but Device Manager says there is no device driver for the Network Controller.  Even after a reboot.  Reinstalling the NIC driver from C;\Dell\drivers\R106776\WinXP gives the same message "The wizard could not find the software on your computer for...".

Accepted Solution

numero_uno earned 2000 total points
ID: 24225855
hey i searched and found that the correct network driver set for your lappy....
you can download it from

and install using the same process. This would surely resolve the issue.

Author Comment

ID: 24226200
Yes!  That seems to work.  How did you find that driver?  I went to the Dell site with my model number and service tag and it told me I had a Broadcom 44xx type NIC and linked straight to the wrong driver.  The driver you sent me to is for a Broadcom 570x NIC.

Now I expect to spend the weekend downloading all the other drivers from Dell.  But if this first driver was wrong, can I trust the Dell site for the rest?

Expert Comment

ID: 24230591
hmm, to be very frank buddy, there is no other option. We need to trust what the manufacturer provides. I have also been a victim of this kind of a situation. :(

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