Newly added computer not showing up in AD on SBS 2003

Posted on 2009-04-24
Last Modified: 2012-05-06
I recently encountered a problem while trying to add a new Dell Vostro 420 computer to my SBS 2003 network. I was unable to run http://servername/connectcomputer. It kept coming back saying that client files critical to the setup could not be copied. I ran through every tip I found on Experts Exchange but none of them resolved the problem. I was pressed to get the client computer working so I did a manually join to the domain. The client computer seems to work find but I can not find the computer name in Active Directory anywhere. I can ping the computer by name so DNS is resolving properly. If I use the Find option in active directory and search for the computer, it does not return a hit.

Last month, I was able to join a Dell Latitude notebook using ConnectComputer with no problems.

Any ideas?

Thanks in advance,

Question by:dcadler
    LVL 38

    Assisted Solution

    by:Hypercat (Deb)
    When you join computers to the domain using the connectcomputer utility, it adds the computer account into the MyCompany organizational unit in Active Directory.  If you add a computer to the domain by manually joining the domain from the workstation itself, the computer account is added into the default Computers container in Active Directory.  Have you looked in that container for the account?

    Accepted Solution

    I looked in every OU in the Active Directory Users and Computers hierarchy as well as used the Find tool. I ended up un-joining the computer and the rejoining the domain. This time it placed the computer into the root computers OU. I then moved it onto my workstations OU within the SBS specific section. It seems to be working fine and is getting the group policies as expected.

    The thing I did differently before re-joining the computer to the domain was to disable a Realtek network adapter management application Dell had installed on the Vostro 420. This is the first time I had seen this application on a Dell.

    I still cannot get the http://{servername}/connectcomputer script to work on this specific Dell but I have to assume it is something with the Dell because I can get ConnectComputer to work from the other clients in the Domain.


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