Norton Ghost v14 Bad Image File
Posted on 2009-04-24
I began the process of creating an image of my hard drive using Norton Ghost version 14. With 2 seconds remaining in the process to create the image, my hard drive failed... mechanically. On my backup drive where the image was being saved, I see a 20GB imgae file, and I am unable to browse or mount the image. Instead, I get an error message: Error ED800012: The internal structure of the image file (Last File Frame) is invalid, damaged, or unsupported. Is there advice on how to gain access to this file so as to retrieve my data? Please help!