[Webinar] Learn how to a build a cloud-first strategyRegister Now


Norton Ghost v14 Bad Image File

Posted on 2009-04-24
Medium Priority
Last Modified: 2013-12-02
I began the process of creating an image of my hard drive using Norton Ghost version 14.  With 2 seconds remaining in the process to create the image, my hard drive failed... mechanically.  On my backup drive where the image was being saved, I see a 20GB imgae file, and I am unable to browse or mount the image.  Instead, I get an error message: Error ED800012: The internal structure of the image file (Last File Frame) is invalid, damaged, or unsupported.   Is there advice on how to gain access to this file so as to retrieve my data?  Please help!

Question by:Roger_Doger
LVL 12

Accepted Solution

coredatarecovery earned 2000 total points
ID: 24226984
I'd contact ghost, You may have to speak with a programmer there, but there is a switch to force write of the file to another drive, I believe it is undocumented on version 14.
LVL 23

Expert Comment

ID: 25485511
Make sure the computer is virus and malware free with mailwarebytes.org and http://www.kaspersky.com/virusscanner


Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Windows Server 2003 introduced persistent Volume Shadow Copies and made 2003 a must-do upgrade.  Since then, it's been a must-implement feature for all servers doing any kind of file sharing.
Want to know how to use Exchange Server Eseutil command? Go through this article as it gives you the know-how.
In this Micro Tutorial viewers will learn how to restore their server from Bare Metal Backup image created with Windows Server Backup feature. As an example Windows 2012R2 is used.
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
Suggested Courses

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question