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activesync error 85030022

Posted on 2009-04-24
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I have mobile 5.0 and SBS SP1 and Exchange Sp2. When I run activesync over the air I get this error code 85030022. Any suggesitons? I disabled ssl on both the activesync virtual directory and mobile device but same result. I've worked with MS partner forum & we are 22 steps in with no result. It started with apparent certifcate problems and so we decided to  turn off ssl for now. I'd love to final get this working...
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Question by:murphymail
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by:Mestha
ID: 24227152
If this is SBS, have you run the Configure Internet and Email wizard to ensure the feature is enabled correctly?

I usually suggest a reset of the virtual directories:
http://support.microsoft.com/default.aspx?kbid=883380

Then run the configure internet and email wizard.

You should also reconsider the SSL decision as it is perfectly possible to get this working on HTTP and then introduce SSL and find it fails. I no longer bother with the HTTP step and continue with SSL. However you really need a trusted SSL certificate, the cheapest source that is trusted by most ActiveSync devices is GoDaddy at US$30/year - http://CertificatesForExchange.com/ 

Simon.
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by:murphymail
ID: 24228526
IT would seem I need to review / rerun all the steps to configure activesync on the SBS and mobile 5.0 device. It was working but after some patches added and other IIS work on the server...who knows. Do you have a good step by step to reconfigure all this? thanks-
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by:Mestha
ID: 24229740
For SBS it should be a matter of just running through the wizard. From memory the wizard has an option for the mobile access and it enabled everything for you.

For the device I have instructions on my web site here:
http://www.amset.info/exchange/mobile-setup-client.asp

Simon.
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by:murphymail
ID: 25352145
HOw is this different for the SBS 2008?
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Mestha earned 1500 total points
ID: 25360698
Not massively different. Still have to run the wizard, still need to have a valid SSL certificate.
Your original question though was for SBS 2003 and is over five months old.

Simon.
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Author Closing Comment

by:murphymail
ID: 31574251
Not sure how to proceed to treoubleshoot in SBS 2008
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Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

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