Help! How do I change Serv-U time limitation?
I have been using serv-u for many years with no problem. I am pretty certain I have had large database files transfer to my computer which have gone beyond 1 hour. Suddenly today, I was uploading a very large database to an associate's computer, and it needed to go beyond 1 hour. The connection clicked off after 1 hour exactly. My associate reconnected, and again, at 1 hour he was disconnected. I cannot find a setting anywhere to modify a time limit for uploads. Does anyone know where this setting might be located?
Version 6.1 Corporate
Windows Vista Ultimate with SP1
Cable Internet
Version 6.1 Corporate
Windows Vista Ultimate with SP1
Cable Internet
It looks like your server is reverted back to trial mode. I can remember, Serv-U had the choice for trial version - use time-limited trial version, or have fully functional version which will stop working after 1 hour.
I think you have to verify your registration information
I think you have to verify your registration information
ASKER
ok. that makes sense. I cannot find any setting which would limit the period of time a user can remain connected. There is a time-out setting for idle activity, but this is not the issue. It seems to be some other limitation which is affecting the length of time a user can remain connected. The downloads clicked off at exactly 1:00:00. I will look into this further. It is a very old version I purchased years ago.
what about settings I showed you for 2.5? that's the xfer time limit...
ASKER
I'm pretty certain that this is not a time limit setting that you mentioned lesouef, but rather a time-out setting which blocks a particular IP address, if they attempt to connect a certain number of times, within a specified period of time... in other words, someone who is trying to hack into your ftp site, and repeatedly attempting random passwords for an administrator account. I use this setting all the time to block repeat attempts to connect. However, I am pretty certain this has nothing to do with my partner getting disconnected after 1:00:00. He is not repeatedly trying to connect. He is successfully connecting with his username/password. However, while downloading a large database, which cannot be downloaded within an hour, he gets disconnected after 1 hour. He has attempted to download twice, and each time, he is disconnected after 1 hour exactly. As a solution for the time-being, I looked at the amount of data he can get downloaded in 55 minutes, and I split the database into 4 parts with RAR which were the amount he could download in under an hour. Then he recompiled the 4 parts on his end once getting all the pieces.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
good suggestion. i'll setup a test for both up and down. i don't recall ever having a problem receiving large files. I transfer databases on a semi-regular basis, but cannot recall specifically if I have ever gone beyond 1 hour. I'll let you know how my tests go. I have a feeling there is some other limitation which is affecting this time-out issue. I only run windows firewall, and do not use any other 3rd party firewall. I also do not use any anti-virus, so those are not the issue. I find that 3rd party firewall and anti-virus are fairly crippling to the performance of any system. I recommend those products for all of my customers, but interestingly, I haven't used any for probably 5 years or more. I'll have to contact my ISP as well, and see if they have some limitation which is affecting this.
You could for testing purposes temorarily disable Serv-U, install any trial version of good ftp server, for example, bpftp, and let your client to download a large file. With this test, if it will pass, you can whip all other problems out.
servu2.5.png
servu8.png