Outlook 2007 crashes on startup under "normal" mode.
Posted on 2009-04-24
I have a problem with outlook 2007 that was an outlook 2003 problem and wondering if someone knows whats going on. Originally my client called me up and told me that her outlook 2003 setup was crashing with a missing "shell32.dll" error. She did not have the original outlook 2003 disk (as the error suggested a reinstall) so we upgraded her to Outlook 2007. Now the program will not open. The outlook splash screen comes up and then says that outlook has experienced an error and needs to restart. The program does open in Safe Mode. I have disabled all add ins through safe mode but I still get a crash in normal mode. I have also reinstalled the program 3 times. Any ideas?