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VPN Issues

I have users that use Cisco VPN to access the network from home. I have one user that connects fine, and can access some shared drives to a certain folder then she gets the following error cannot access, already in use I have tried mapping it using ip address, unmapping it and just browsing etc... I can log on with her user name and password from my laptop vpn and am able to access everything. Any ideas? I
1 Solution
When they log in from home have them log in using the dial-up networking option on the login screen, selecting the Cisco VPN as the dial-up network.

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