[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Internet Explorer Cannot Display the Webpage

Posted on 2009-04-24
9
Medium Priority
?
537 Views
Last Modified: 2013-12-08
When I open Internet Explorer and go to a webpage, sometimes I get the "Internet Explorer Cannot Display the Webpage" error.  If I click the refresh button, the pages comes up.  I may click a link on that page and I get the error again.  Once again, I can click the refresh button and I can view the page.  I may click another link and get the page just fine, but the next link will give me the error again.  So far I cannot find a pattern.  This computer is on a network and is the only computer with this problem.  I have scanned using AVG 9.0 free edition and no viruses found.  I have deleted all the cookies from all profiles.  I have ran Disk Cleanup.  I have ran Ad-Aware with nothing found.  Does anyone have any other suggestions as to why I keep getting this error?  This is on a Windows XP client.
0
Comment
Question by:rbudj
9 Comments
 
LVL 18

Expert Comment

by:Gary Davis
ID: 24227684
Is it always the same web site that you go to or any web site altenates between good and bad? Have you tried a different browser on the same PC?
Check you Proxy settings for the browser.
It appears something is getting in the way of your requests. I'd use HttpWatch or FiddlerTool to try to examine the request/response.
Gary Davis
0
 
LVL 97

Expert Comment

by:war1
ID: 24227692
Hello rbudj,

Are you using IE7?
1. In your IE options menu, under connection tab, make sure proxy is NOT selected.

2. If you are using AVG antivirus program, make sure you have the latest updates. An older version has caused connection issue.

3. Troubleshooter when IE will not access any website
http://support.microsoft.com/kb/926431

3a. Check if firewall, antivirus, or another security program is blocking the websites. Temporarily disable the programs one at a time and test,

4. Run this script to fix your connection. The script reinstall winsock, TCP/IP stack, and HOSTS file.
http://downloads.subratam.org/WinsockFix.zip

Hope this helps!
war1
0
 
LVL 16

Author Comment

by:rbudj
ID: 24227900
thanks...

Im using IE7, this is happening on any address, AVG is up to date, and proxy is not selected.  I will research your suggestions
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 27

Expert Comment

by:David-Howard
ID: 24229830
You might try running SFC /SCANNOW. It only takes about fifteen minutes and is designed to replace corrupted or missing system files.
SFC SCANNOW
http://www.updatexp.com/scannow-sfc.html
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 24229893
rbudj--Is your phishing filter on?  IE Tools|Phishing Filter.  Turn it off.
 When you get that message, there should be a link at the bottom (perhaps "Click Here" or "More Details").
Click on it and see if you can learn more.
Look into Event Viewer (Start|Administrative Tools|Event Viewer). Click on "System" in the left panel. Do you see RedBall error icon(s) timestamped at the exact time the problem occurred?   If so, click on the RedBall. The first message will have some data on what the problem is, but usually it is not too easy to understand. Click the blue go.microsoft.com link.  Send a report to Microsoft.  Another window should open (though it may take some time) which may offer some more understandable info and maybe even a solution.
Try running IE without Add-ons.  Assuming you run Win XP, Start|All Programs|Accessories|System Tools|Internet Explorer (no add-ons).
0
 
LVL 16

Author Comment

by:rbudj
ID: 24241972
thanks for all the suggestions.  I am working on the troubleshooting.  I have noticed something else that is repetitive... sometimes, when I enter a URL directly in the address bar, I get set to the Live Search page as if id did not recognize the url i typed in.  I have confirmed that I type it in correctly but I still get this page.
0
 
LVL 16

Author Comment

by:rbudj
ID: 24242118
to report back.... I installed FireFox and it is doing the same thing.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 24243027
rbudj--Concerning Live Search.  Live Search has a redirect problem.
http://www.seroundtable.com/archives/015997.html
I am not aware of a solution.  Perhaps changing the default Search engine will be best.
http://www.lytebyte.com/2007/05/26/how-to-add-and-change-the-default-search-engine-in-ie7/
0
 
LVL 16

Accepted Solution

by:
rbudj earned 0 total points
ID: 24244057
not sure what is going on but I tried assigning a static ip address and so far everything is looking good.  I'm on DHCP but accessing it remotely I could not release/renew the ip.  I will continue testing and report back.
0

Featured Post

Threat Trends for MSPs to Watch

See the findings.
Despite its humble beginnings, phishing has come a long way since those first crudely constructed emails. Today, phishing sites can appear and disappear in the length of a coffee break, and it takes more than a little know-how to keep your clients secure.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you are looking at this article, you have most likely been hit by some version of ransomware and are trying to find out if there is anything you can do, or what way you should react - READ ON!
Ransomware - Defeated! Client opened the wrong email and was attacked by Ransomware. I was able to use file recovery utilities to find shadow copies of the encrypted files and make a complete recovery.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…
Suggested Courses

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question