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XP Professional - NTLR is Missing

This is a strange one. I have a customer that notified me that about three days ago, when she turned on her computer, that she got the black screen with the "NTLDR is missing - press any key to reboot" message.

Here is the strange part. She presses any key to reboot and it doesn't reboot. It continues on in to XP and life is good. Any ideas? Malwarebytes says it is clean. Trend Micro says it is clean ...

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jbizzle979

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ComputerTechie

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Don

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nobus

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jimbecher

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Chkdsk did not work. Fixboot did not work. I even threw in a fixmbr and it did not work. Strangest thing I have ever seen. You get the black screen that tells you ntldr is missing and to press any key to restart. It then goes immediately in to Windows and runs fine. I will do a sfc and lastly a repair install this weekend ...

jimbecher

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Is this a user or what? I have been doing the debug remotely. I made a service call on it today and it turns out there was a floppy disk in the floppy disk drive. She wasn't exactly sure when this problem started!