E-mails received on Blackberry appear "read" in Outlook
Posted on 2009-04-24
I have recently setup Microsoft Exchnage 2003 (SBS 2003) for a client. The users have Blackberry's setup to retrieve mail off the Exchange server via POP3. Any time they receive an e-mail, it first appears in Outlook and then a few seconds later in the Blackberry.
The problem occurs when they receive the e-mail on their Blackberry. Once the e-mail is received by the Blackberry, they suddenly show as "read" in Outlook.
How do I fix this so that e-mails appear as UNREAD in Outlook even after being received on the Blackkberry? I found info from Blackberry on "E-mail Reconciliation" that sounded like it would fix the problem, but it did not work.
Thanks for any help on this problem.
Mitch aka narley