Can anyone see a problem with this custom template?

Posted on 2009-04-25
Medium Priority
Last Modified: 2012-05-06
I can't get this policy to apply in my custom template.  Other policies apply fine withiin the same template.  Can anyone see a problem?

POLICY "Terminal Services - Setting controls whether or not solicited remote assistance is allowed from this computer"
                        KEYNAME "Software\Policies\Microsoft\Windows NT\Terminal Services"
                        PART "Value of '0' is needed to be compliant" NUMERIC REQUIRED
                        VALUENAME "fAllowToGetHelp"
                        MIN 0
                        MAX 99
                        DEFAULT 0
                        END PART
Question by:jstone411
  • 2
LVL 66

Expert Comment

ID: 24234675

"The corresponding policy is located in Administrative Templates\System\Remote Assistance."

Why are you trying to make a custom ADM when it is included already?

Author Comment

ID: 24354763
John - I got a list of vulnerabilities to remediate.  So I just started going through all of them and making a customized policies for all of them.  It appears that the problem is that this registry key was not created, and the policy will not create these keys.  How does MS template create these keys when they are not there?
LVL 66

Accepted Solution

johnb6767 earned 375 total points
ID: 24375646
Are you using a custom image of some sort? That key, and the "fAllowToGetHelp" value are present by default....

Basically, when GPO updates, Winlogon, running under the System account, will process the required changes, In the event of a custom ADM, it will simply create the needed keys/values.

Might wanna check to make sure that the SYSTEM account has full access to that key...

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The password reset disk is often mentioned as the best solution to deal with the lost Windows password problem. In Windows 2008, 7, Vista and XP, a password reset disk can be easily created. But besides Windows 7/Vista/XP, Windows Server 2008 and ot…
When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question