Can anyone see a problem with this custom template?

Posted on 2009-04-25
Last Modified: 2012-05-06
I can't get this policy to apply in my custom template.  Other policies apply fine withiin the same template.  Can anyone see a problem?

POLICY "Terminal Services - Setting controls whether or not solicited remote assistance is allowed from this computer"
                        KEYNAME "Software\Policies\Microsoft\Windows NT\Terminal Services"
                        PART "Value of '0' is needed to be compliant" NUMERIC REQUIRED
                        VALUENAME "fAllowToGetHelp"
                        MIN 0
                        MAX 99
                        DEFAULT 0
                        END PART
Question by:jstone411
    LVL 66

    Expert Comment


    "The corresponding policy is located in Administrative Templates\System\Remote Assistance."

    Why are you trying to make a custom ADM when it is included already?

    Author Comment

    John - I got a list of vulnerabilities to remediate.  So I just started going through all of them and making a customized policies for all of them.  It appears that the problem is that this registry key was not created, and the policy will not create these keys.  How does MS template create these keys when they are not there?
    LVL 66

    Accepted Solution

    Are you using a custom image of some sort? That key, and the "fAllowToGetHelp" value are present by default....

    Basically, when GPO updates, Winlogon, running under the System account, will process the required changes, In the event of a custom ADM, it will simply create the needed keys/values.

    Might wanna check to make sure that the SYSTEM account has full access to that key...

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