Paintshop ProX won't open
Posted on 2009-04-25
My Paintshop Pro X suddenly won't open. Running on Windows XP SP3. The only change is, I had Norton 360 installed. I know the tech came in and made some changes in msconfig.
I uninstalled and reinstalled, but still I have the same problem. If I double-click on the icon or right click and select open, everything I'm running hangs for five minutes or so, but the program never opens. If I open task manager and look at applications, I see either Paints~1.exe or PaintshopPro.exe, and if I end the process everything goes back to normal.
If I double-click on an image (I've since changed the program they open with, this is while paintshop pro was my default image program), it hangs and then I get a message, "cannot find the file specified." The images open fine with the other programs.
Thanks, any help much appreciated, since Corel isn't getting back to me.