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You are unable to log in to the user account at this time?

Posted on 2009-04-25
Medium Priority
Last Modified: 2013-11-24
Working on a Battle Bot with OS X Tiger (10.4.11) and we installed a new hard drive and clean install of the OS with 9 support.

The user enabled FileVault on 10 and everything was working fine.  He switched to using 9 for a while and that was working fine.

When he switched back to 10, it prompts him for his password but will not accept it.

We booted using the OS install discs and reset the password.  Tried to login with the new password and get the message "You are unable to log in to the user account [name] at this time"

I have tried repairing file permissions with no change.

I created a new admin account, using single user mode and was then able to login.  I still can't login to the original account.  

Filevault is turned off for the new user account, but the other account still has protected folders that I need to access.

How can I turn off Filevault for that other account and get to the files?
Question by:TheGeeksCentralCA
  • 3

Author Comment

ID: 24233832
I was able to gain access to the restricted folders using the method in this article:

There is no ".sparseimage" file in the /users directory, as that article shows.

But I want to be able to login to the old account to make sure I can access everything in the new account.

Any ideas?
LVL 32

Expert Comment

ID: 24237806
Did you set a mater password for your system's file vault?  Doing this will allow you to unlock any vault on the system.

Author Comment

ID: 24246684
Yes, it asks for and accepts the master password but won't accept a new password

Accepted Solution

TheGeeksCentralCA earned 0 total points
ID: 24427430
We ended up backing up the files, then wiping and re-loading

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