Trillian - cannot get rid of old identity

Posted on 2009-04-26
Last Modified: 2012-05-06
I needed to install Trillian on an old computer for some work. When I installed it, it comes up with an identity of a previous user from long ago when Trillian was previously installed on this computer.

So I ran Add/Delete Programs. Then ccleaner to clean up any junk.

After re-installing Trillian, it still came up with the identity and contact lists of the previous installation. And there is no apparent way to get rid of this information.

How do you cleanly remove Trillian so it does not keep preserving the old info?
Question by:jasimon9
    LVL 42

    Accepted Solution

    Make sure that the Trillian directory and all of its contents is completely deleted after you uninstall it.

    Author Comment

    I will give this a shot.

    Assisted Solution

    If you are on Vista or Windows 7, user data for Trillian is not contained in the Trillian directory. Instead, it's at C:\Users\YourUserName\AppData\Roaming\Trillian\users

    If you delete this directory, all Trillian identities will be cleared.

    Author Comment

    This is on XP. Have not gotten back to that system lately. My son fixed the issue in a different way, I think by deleting all his entries.

    I am going to split the points for the contributions.

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