Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1301
  • Last Modified:

Trillian - cannot get rid of old identity

I needed to install Trillian on an old computer for some work. When I installed it, it comes up with an identity of a previous user from long ago when Trillian was previously installed on this computer.

So I ran Add/Delete Programs. Then ccleaner to clean up any junk.

After re-installing Trillian, it still came up with the identity and contact lists of the previous installation. And there is no apparent way to get rid of this information.

How do you cleanly remove Trillian so it does not keep preserving the old info?
  • 2
2 Solutions
David S.Commented:
Make sure that the Trillian directory and all of its contents is completely deleted after you uninstall it.
jasimon9Author Commented:
I will give this a shot.
If you are on Vista or Windows 7, user data for Trillian is not contained in the Trillian directory. Instead, it's at C:\Users\YourUserName\AppData\Roaming\Trillian\users

If you delete this directory, all Trillian identities will be cleared.
jasimon9Author Commented:
This is on XP. Have not gotten back to that system lately. My son fixed the issue in a different way, I think by deleting all his entries.

I am going to split the points for the contributions.

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now