xtofpt
asked on
IP PBX vs Centex
Hello guys!
I noticed that the possibilitie to have IP centrex working it's not still very commom.
Do you know why this technologie it's not spreading?
Thanks
I noticed that the possibilitie to have IP centrex working it's not still very commom.
Do you know why this technologie it's not spreading?
Thanks
I assume you are talking about "Hosted VOIP" solutions. There are a few out there. Bandwidth.com is offering this service and even Fonality is in beta stages of hosted VOIP.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Hello Feptias and thanks for your answer!
Just wanted to know if you can give me a glance on how the uptake of these services are!
I mean, there are a lot of people buying hosted VoIP solutions?
Thanks
Just wanted to know if you can give me a glance on how the uptake of these services are!
I mean, there are a lot of people buying hosted VoIP solutions?
Thanks
I can only say for one of the providers (who I know quite well). Hosted PBX services are a very substantial part of their business, but generally their success in this area is through marketing to specific business sectors and niches; not so much through self-signup of numerous small businesses. They can offer slightly non-standard applications to organisations like police, local gov. etc. Not necessarily "easy" business because every client wants something a bit special - a bit different to the last customer. Much of their business is not even VoIP.
As for the Centrex VoIP market, I can't really say except that there are quite a few companies out there trying to sell it. In my opinion, some kind of customer premises equipment makes a lot of sense if there are more than about 3 extensions because - (a) I don't recommend VoIP as being your only telephony connection - still keep some conventional telephony trunk at least as a backup; (b) daft to make internal calls via the Internet out and back again; (c) support of Hold, Transfer, Pickup features is much simpler with a small PBX on site; (d) the prices for some small PBX solutions are very low.
As for the Centrex VoIP market, I can't really say except that there are quite a few companies out there trying to sell it. In my opinion, some kind of customer premises equipment makes a lot of sense if there are more than about 3 extensions because - (a) I don't recommend VoIP as being your only telephony connection - still keep some conventional telephony trunk at least as a backup; (b) daft to make internal calls via the Internet out and back again; (c) support of Hold, Transfer, Pickup features is much simpler with a small PBX on site; (d) the prices for some small PBX solutions are very low.
ASKER
Excelent answer feptias, thanks!