roaming profile issue...maybe?
Posted on 2009-04-27
Okay, someone has to help me, because this makes no sense to me. I set up a new computer for one of my users. We are using Vista Business 64-bit. A little background on this user: her name username used to be janed (firstl), but then she got married so now it's janef. I was not here when that switch happened as I've only been here 2 months. So when she signed on to her new computer, everything seemed to transfer. But then she tried to open Outlook 2007. Outlook immediately gave the message "Your offline folder file cannot be configured. C:\users\janed\appdata\local\microsoft\outlook\outlook.ost." Janed was her old username. Again, I did not make the switch from janed to janef as I was not here at that time. But I checked in Active Directory and Exchange, and I had no clue where it is telling her profile to point to "users\janed\..." Outlook won't even open for me to check the settings in it. Well, then I looked at her old computer to see what her new user directory (janef) was doing. There was no janef user folder, only the janed user folder. I didn't understand that either because she had been logging in as janef (her new name), not janed (her old name). Can anyone help me make sense of any of this?