?
Solved

Outlook acting extremely slow on Citrix

Posted on 2009-04-27
6
Medium Priority
?
3,353 Views
Last Modified: 2012-05-06
Hi,

I have an issue with an Exchange account running in Outlook 2007 in a Citrix environment. Unread mails take an extremely long time to open, like up to several minutes, both in the inbox of the account and in public folders. What happens is that everything seems to freeze for a while, then the mail opens up eventually. Mails that are marked as read opens immediately however. When the same Exchange account is opened in Outlook from a local desktop, this problem does not occur and everything behaves normally. I have tried this in two different terminal servers, both using RDP and Citrix with the same result. I also tried reseting the terminal server profile back to default, didn't help.

Does anybody have any clues on what might be causing this, anything in particular that I should check?
0
Comment
Question by:globaloffice
  • 3
  • 2
6 Comments
 
LVL 22

Expert Comment

by:dan_blagut
ID: 24241592
Hello,

Is your Outlook configured in cached mode?

Dan
0
 

Author Comment

by:globaloffice
ID: 24241627
Yep, it is.
0
 
LVL 37

Expert Comment

by:Carl Webster
ID: 24241775
Cached mode is not recommended or support in a Terminal Server and or Citrix environment.  Turn off cache mode and all will be well.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 22

Accepted Solution

by:
dan_blagut earned 750 total points
ID: 24243184
0
 

Author Comment

by:globaloffice
ID: 24248258
Sorry, my last reply was incorrect. It's actually turned off, I'm just so used to always switching it on when setting it up locally, but now that I double checked it's not even possible to turn it on in Citrix.
0
 

Author Closing Comment

by:globaloffice
ID: 31574919
..
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses
Course of the Month15 days, left to enroll

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question