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WinApp Installation Error

Posted on 2009-04-27
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Last Modified: 2013-11-26
My application encounters an error when I try to run setup.exe.  This just started last Friday, been using the same Setup and Deploy project for the past year on this program.  Now when I try to Install, the Windows Installer comes up and says, "Preparing to install...", then goes to <Error Message>, then when I click OK to that, it goes to my program installation complete window and says, "The installer was interrupted before 'ProgramName' could be installed.  You need to restart the installer to try again."

Need help....I'm stuck...users can't install much needed update.

Recently, just migrated Access.mdb to SQL Server, included Custom Bootstrapper for SQL Native Client, but it's been working fine with those for awhile.  Most recently, I was messing with something my program needed to do first thing when it opened, so I was playing with the splashscreen code, changed the startup form...., but I found a better way to do it, so I put all the changes back....or so I think...maybe something's wrong with that?
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Question by:dreinmann
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VikramMullick earned 2000 total points
ID: 24242761
Check the Event Log , Application Log etc.
If you have written some custom code to be executed during setup time , try debugging it.
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Author Comment

by:dreinmann
ID: 24243185
Ran a msi log.
Control Line1, Line2, and BannerBmp extends beyond the boundaries to the right by 3 pixels?

What's that mean???
=== Logging started: 4/27/2009  11:05:11 ===
Action 11:05:11: INSTALL. 
Action start 11:05:11: INSTALL.
Action 11:05:11: DIRCA_CheckFX. 
Action start 11:05:11: DIRCA_CheckFX.
Action ended 11:05:12: DIRCA_CheckFX. Return value 1.
Action 11:05:12: AppSearch. Searching for installed applications
Action start 11:05:12: AppSearch.
Action ended 11:05:12: AppSearch. Return value 1.
Action 11:05:12: VSDCA_VsdLaunchConditions. 
Action start 11:05:12: VSDCA_VsdLaunchConditions.
Action ended 11:05:12: VSDCA_VsdLaunchConditions. Return value 1.
Action 11:05:12: LaunchConditions. Evaluating launch conditions
Action start 11:05:12: LaunchConditions.
Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
DEBUG: Error 2835:  The control ErrorIcon was not found on dialog ErrorDialog
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2835. The arguments are: ErrorIcon, ErrorDialog, 
<Error Message>
MSI (c) (28:6C) [11:05:22:823]: Product: Logistics Manager -- <Error Message>
 
Action ended 11:05:22: LaunchConditions. Return value 3.
Action 11:05:22: FatalErrorForm. 
Action start 11:05:22: FatalErrorForm.
DEBUG: Error 2826:  Control Line1 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line1, to the right
DEBUG: Error 2826:  Control Line2 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line2, to the right
DEBUG: Error 2826:  Control BannerBmp on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, BannerBmp, to the right
Info 2898. VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400, MS Sans Serif, 0

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Expert Comment

by:VikramMullick
ID: 24243372
As, I see problems some here
DEBUG: Error 2835:  The control ErrorIcon was not found on dialog ErrorDialog

Check for the existence of control Error Icon , whether some code was modified related to it.
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Author Closing Comment

by:dreinmann
ID: 31574992
Though it wasn't the exact answer, it led me to the particular errors in the log that let me do more specific searches.  Thanks
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