phcc75
asked on
Cisco VPN Clients Can't Connect
We are using a cisco ASA 5505 security device. Lately, there were some changes to the config file and now the vpn clients can't connect. Here is the running config. If anyone can figure out where my trouble is, I would appreciate it. thanks.
ASA Version 7.2(2)
!
hostname ciscoasa
domain-name default.domain.invalid
enable password wZfn4TUNceSqfkgV encrypted
names
!
interface Vlan1
nameif inside
security-level 100
ip address 192.168.1.1 255.255.255.0
!
interface Vlan2
nameif outside
security-level 0
ip address pppoe setroute
!
interface Ethernet0/0
switchport access vlan 2
!
interface Ethernet0/1
!
interface Ethernet0/2
!
interface Ethernet0/3
!
interface Ethernet0/4
!
interface Ethernet0/5
!
interface Ethernet0/6
!
interface Ethernet0/7
!
passwd wZfn4TUNceSqfkgV encrypted
ftp mode passive
dns server-group DefaultDNS
domain-name default.domain.invalid
object-group network inside
network-object 192.168.1.0 255.255.255.0
object-group network vpnclients
network-object 192.168.2.0 255.255.255.0
access-list inside_nat0_outbound extended permit ip any 192.168.2.0 255.255.255.
0
access-list inside_nat0_outbound extended permit ip 192.168.1.0 255.255.255.0 19
2.168.2.0 255.255.255.0
access-list smtp extended permit tcp any host 74.42.8.17 eq smtp
access-list smtp extended permit tcp any host 74.42.8.17 eq www
access-list smtp extended permit tcp any host 74.42.8.17 eq https
access-list smtp extended permit udp any host 74.42.8.17 eq 29603
access-list smtp extended permit tcp any host 74.42.8.17 eq 29603
access-list split-tunnel extended permit ip 192.168.1.0 255.255.255.0 192.168.2.
0 255.255.255.0
access-list test webtype permit tcp 192.168.1.0 255.255.255.0 log default
pager lines 24
logging enable
logging buffered notifications
logging asdm informational
mtu inside 1500
mtu outside 1500
ip local pool phccabington 192.168.2.0-192.168.2.253 mask 255.255.255.0
icmp unreachable rate-limit 1 burst-size 1
asdm image disk0:/asdm-522.bin
no asdm history enable
arp timeout 14400
global (outside) 1 interface
nat (inside) 0 access-list inside_nat0_outbound
nat (inside) 1 0.0.0.0 0.0.0.0
static (inside,outside) tcp interface smtp 192.168.1.9 smtp netmask 255.255.255.
255
static (inside,outside) tcp interface https 192.168.1.9 https netmask 255.255.25
5.255
static (inside,outside) tcp interface www 192.168.1.9 www netmask 255.255.255.25
5
static (inside,outside) tcp interface 29603 192.168.1.45 29603 netmask 255.255.2
55.255
access-group smtp in interface outside
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout uauth 0:05:00 absolute
aaa-server PhccVpnUsers protocol radius
aaa-server PhccVpnUsers host 192.168.1.4
timeout 5
key E2:8Fbgyhbs
aaa-server AD_Auth protocol nt
aaa-server AD_Auth host 192.168.1.4
nt-auth-domain-controller 192.168.1.4
group-policy phccabington internal
group-policy phccabington attributes
wins-server value 192.168.1.4 192.168.1.6
dns-server value 192.168.1.4 192.168.1.6
vpn-tunnel-protocol IPSec
split-tunnel-policy tunnelspecified
split-tunnel-network-list value split-tunnel
default-domain value phcc.int
group-policy phccvpn internal
group-policy phccvpn attributes
wins-server value 192.168.1.4 192.168.1.6
dns-server value 192.168.1.4 192.168.1.6
vpn-tunnel-protocol IPSec
split-tunnel-policy tunnelspecified
split-tunnel-network-list value split-tunnel
default-domain value phcc.int
username tgattorna password A5oXdNd3.3sEhzYt encrypted privilege 0
username admin password Qyt908tEpeoOu0oA encrypted
username dsteier password IdYn1VlBhGzwvlxo encrypted privilege 15
username dsteier attributes
vpn-group-policy phccabington
username lstech password ucUIkhrdvF2Z0BY9 encrypted privilege 15
aaa authentication http console LOCAL
aaa authentication ssh console LOCAL
aaa authentication telnet console LOCAL
http server enable
http 203.167.x.x 255.255.255.255 outside
http 192.168.1.0 255.255.255.0 inside
http 74.212.x.x 255.255.255.0 outside
snmp-server host inside 192.168.1.7 community public udp-port 161
no snmp-server location
no snmp-server contact
snmp-server community public
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto dynamic-map outside_dyn_map 20 set pfs
crypto dynamic-map outside_dyn_map 20 set transform-set ESP-3DES-SHA
crypto dynamic-map outside_dyn_map 40 set pfs
crypto dynamic-map outside_dyn_map 40 set transform-set ESP-3DES-SHA
crypto dynamic-map outside_dyn_map 60 set pfs
crypto dynamic-map outside_dyn_map 60 set transform-set ESP-3DES-SHA
crypto dynamic-map outside_dyn_map 80 set pfs
crypto dynamic-map outside_dyn_map 80 set transform-set ESP-3DES-SHA
crypto dynamic-map outside_dyn_map 100 set pfs
crypto dynamic-map outside_dyn_map 100 set transform-set ESP-3DES-SHA
crypto dynamic-map outside_dyn_map 120 set pfs
crypto dynamic-map outside_dyn_map 120 set transform-set ESP-3DES-SHA
crypto dynamic-map outside_dyn_map 140 set pfs
crypto dynamic-map outside_dyn_map 140 set transform-set ESP-3DES-SHA
crypto map outside_map 65535 ipsec-isakmp dynamic outside_dyn_map
crypto map outside_map interface outside
crypto isakmp enable outside
crypto isakmp policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
crypto isakmp nat-traversal 20
tunnel-group phccvpn type ipsec-ra
tunnel-group phccvpn general-attributes
address-pool phccabington
authentication-server-grou
default-group-policy phccvpn
tunnel-group phccvpn ipsec-attributes
pre-shared-key *
telnet 192.168.x.x 255.255.255.0 inside
telnet timeout 5
ssh 74.212.x.x 255.255.255.0 outside
ssh timeout 5
console timeout 0
vpdn group frontier request dialout pppoe
vpdn group frontier localname phcc
vpdn group frontier ppp authentication pap
vpdn username phcc password *********
dhcpd dns 192.168.1.x 192.168.1.x
dhcpd wins 192.168.1.x 192.168.1.x
dhcpd domain phcc.int
dhcpd auto_config outside
dhcpd update dns both
!
dhcpd address 192.168.1.30-192.168.x.x inside
dhcpd enable inside
!
!
class-map inspection_default
match default-inspection-traffic
!
!
policy-map type inspect dns preset_dns_map
parameters
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
!
service-policy global_policy global
tftp-server inside 192.168.1.7 c:\tftp-root
prompt hostname context
Cryptochecksum:25769b0fe0a
: end
ciscoasa#
ASA Version 7.2(2)
!
hostname ciscoasa
domain-name default.domain.invalid
enable password wZfn4TUNceSqfkgV encrypted
names
!
interface Vlan1
nameif inside
security-level 100
ip address 192.168.1.1 255.255.255.0
!
interface Vlan2
nameif outside
security-level 0
ip address pppoe setroute
!
interface Ethernet0/0
switchport access vlan 2
!
interface Ethernet0/1
!
interface Ethernet0/2
!
interface Ethernet0/3
!
interface Ethernet0/4
!
interface Ethernet0/5
!
interface Ethernet0/6
!
interface Ethernet0/7
!
passwd wZfn4TUNceSqfkgV encrypted
ftp mode passive
dns server-group DefaultDNS
domain-name default.domain.invalid
object-group network inside
network-object 192.168.1.0 255.255.255.0
object-group network vpnclients
network-object 192.168.2.0 255.255.255.0
access-list inside_nat0_outbound extended permit ip any 192.168.2.0 255.255.255.
0
access-list inside_nat0_outbound extended permit ip 192.168.1.0 255.255.255.0 19
2.168.2.0 255.255.255.0
access-list smtp extended permit tcp any host 74.42.8.17 eq smtp
access-list smtp extended permit tcp any host 74.42.8.17 eq www
access-list smtp extended permit tcp any host 74.42.8.17 eq https
access-list smtp extended permit udp any host 74.42.8.17 eq 29603
access-list smtp extended permit tcp any host 74.42.8.17 eq 29603
access-list split-tunnel extended permit ip 192.168.1.0 255.255.255.0 192.168.2.
0 255.255.255.0
access-list test webtype permit tcp 192.168.1.0 255.255.255.0 log default
pager lines 24
logging enable
logging buffered notifications
logging asdm informational
mtu inside 1500
mtu outside 1500
ip local pool phccabington 192.168.2.0-192.168.2.253 mask 255.255.255.0
icmp unreachable rate-limit 1 burst-size 1
asdm image disk0:/asdm-522.bin
no asdm history enable
arp timeout 14400
global (outside) 1 interface
nat (inside) 0 access-list inside_nat0_outbound
nat (inside) 1 0.0.0.0 0.0.0.0
static (inside,outside) tcp interface smtp 192.168.1.9 smtp netmask 255.255.255.
255
static (inside,outside) tcp interface https 192.168.1.9 https netmask 255.255.25
5.255
static (inside,outside) tcp interface www 192.168.1.9 www netmask 255.255.255.25
5
static (inside,outside) tcp interface 29603 192.168.1.45 29603 netmask 255.255.2
55.255
access-group smtp in interface outside
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout uauth 0:05:00 absolute
aaa-server PhccVpnUsers protocol radius
aaa-server PhccVpnUsers host 192.168.1.4
timeout 5
key E2:8Fbgyhbs
aaa-server AD_Auth protocol nt
aaa-server AD_Auth host 192.168.1.4
nt-auth-domain-controller 192.168.1.4
group-policy phccabington internal
group-policy phccabington attributes
wins-server value 192.168.1.4 192.168.1.6
dns-server value 192.168.1.4 192.168.1.6
vpn-tunnel-protocol IPSec
split-tunnel-policy tunnelspecified
split-tunnel-network-list value split-tunnel
default-domain value phcc.int
group-policy phccvpn internal
group-policy phccvpn attributes
wins-server value 192.168.1.4 192.168.1.6
dns-server value 192.168.1.4 192.168.1.6
vpn-tunnel-protocol IPSec
split-tunnel-policy tunnelspecified
split-tunnel-network-list value split-tunnel
default-domain value phcc.int
username tgattorna password A5oXdNd3.3sEhzYt encrypted privilege 0
username admin password Qyt908tEpeoOu0oA encrypted
username dsteier password IdYn1VlBhGzwvlxo encrypted privilege 15
username dsteier attributes
vpn-group-policy phccabington
username lstech password ucUIkhrdvF2Z0BY9 encrypted privilege 15
aaa authentication http console LOCAL
aaa authentication ssh console LOCAL
aaa authentication telnet console LOCAL
http server enable
http 203.167.x.x 255.255.255.255 outside
http 192.168.1.0 255.255.255.0 inside
http 74.212.x.x 255.255.255.0 outside
snmp-server host inside 192.168.1.7 community public udp-port 161
no snmp-server location
no snmp-server contact
snmp-server community public
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto dynamic-map outside_dyn_map 20 set pfs
crypto dynamic-map outside_dyn_map 20 set transform-set ESP-3DES-SHA
crypto dynamic-map outside_dyn_map 40 set pfs
crypto dynamic-map outside_dyn_map 40 set transform-set ESP-3DES-SHA
crypto dynamic-map outside_dyn_map 60 set pfs
crypto dynamic-map outside_dyn_map 60 set transform-set ESP-3DES-SHA
crypto dynamic-map outside_dyn_map 80 set pfs
crypto dynamic-map outside_dyn_map 80 set transform-set ESP-3DES-SHA
crypto dynamic-map outside_dyn_map 100 set pfs
crypto dynamic-map outside_dyn_map 100 set transform-set ESP-3DES-SHA
crypto dynamic-map outside_dyn_map 120 set pfs
crypto dynamic-map outside_dyn_map 120 set transform-set ESP-3DES-SHA
crypto dynamic-map outside_dyn_map 140 set pfs
crypto dynamic-map outside_dyn_map 140 set transform-set ESP-3DES-SHA
crypto map outside_map 65535 ipsec-isakmp dynamic outside_dyn_map
crypto map outside_map interface outside
crypto isakmp enable outside
crypto isakmp policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
crypto isakmp nat-traversal 20
tunnel-group phccvpn type ipsec-ra
tunnel-group phccvpn general-attributes
address-pool phccabington
authentication-server-grou
default-group-policy phccvpn
tunnel-group phccvpn ipsec-attributes
pre-shared-key *
telnet 192.168.x.x 255.255.255.0 inside
telnet timeout 5
ssh 74.212.x.x 255.255.255.0 outside
ssh timeout 5
console timeout 0
vpdn group frontier request dialout pppoe
vpdn group frontier localname phcc
vpdn group frontier ppp authentication pap
vpdn username phcc password *********
dhcpd dns 192.168.1.x 192.168.1.x
dhcpd wins 192.168.1.x 192.168.1.x
dhcpd domain phcc.int
dhcpd auto_config outside
dhcpd update dns both
!
dhcpd address 192.168.1.30-192.168.x.x inside
dhcpd enable inside
!
!
class-map inspection_default
match default-inspection-traffic
!
!
policy-map type inspect dns preset_dns_map
parameters
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
!
service-policy global_policy global
tftp-server inside 192.168.1.7 c:\tftp-root
prompt hostname context
Cryptochecksum:25769b0fe0a
: end
ciscoasa#
ASKER
The only thing that I have to work with is the following message the vpn client gives me:
"Reason 412: Remote Peer is no longer responding"
"Reason 412: Remote Peer is no longer responding"
Did the outside interface IP change? New ISP perhaps? Its kind of hard to troubleshoot without knowing what the issue is (lacking a log file or exact error messages)
ASKER
The outside IP is static and there have been no changes to the ISP. Sorry I don't have more info.
"Remote Peer is no longer responding" means the VPN client is not getting a reply from the Firewall. Are the communications from the client even getting to the firewall? If they are, then you need to look at the Phase 1 policy. We need to have a look at the error logs to pinpoint which setting is the cause of the error.
You can use this to get detailed info:
debug crypto isakmp
debug crypto ipsec
Here is the cisco link about the debug:
http://www.cisco.com/en/US/tech/tk583/tk372/technologies_tech_note09186a00800949c5.shtml#pix_dbgs
You can use this to get detailed info:
debug crypto isakmp
debug crypto ipsec
Here is the cisco link about the debug:
http://www.cisco.com/en/US/tech/tk583/tk372/technologies_tech_note09186a00800949c5.shtml#pix_dbgs
ASKER
I found the issue. There vpn client software had issues with this mac.
ASKER CERTIFIED SOLUTION
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What is the error you are getting? Any messages?