Small Business Server 2003 Licenses question

I just completed a migration of an older SBS 2003 to new hardware using SBS 2003 R2.

As we all know, Small Business Server 2003 comes with 5 CALs automatically.
My older SBS 3003 had 20 additional CAL's purchased (by the customer's old tech).
Upon completing my migration, I attempted to transfer the licenses to the new server (not the 5 - the extra 20 the customer purchased).

While I did get a backup of the licenses, I could not transfer them.  Upon trying to restore the licenses I just backed up, I would get errors and the new SBS 2003 would not allow me to restore the licenses.

Now on my new server, I constantly get the license warning dialog box saying I went over my usage limit (which is expected, since I have about 22 users, but only 5 licenses).

Any suggestions on getting the already-paid-for licenses off the old the server so I can get them on the new server?

Who is Participating?
Philip ElderConnect With a Mentor Technical Architect - HA/Compute/StorageCommented:
If the original 20 were OEM, then you need new licenses.

If the original 20 were Open License and Software Assurance still applies, then new key codes will be on the client's eOpen agreement manager. The same applies with Open Value on the MVLS site.

If the licenses were Retail, then you need 20 new CALs since R2 and RTM are not the same product. The original retail RTM CALs would be transferrable with a retail RTM version.

ansa45Author Commented:
Thanks for the quick reply.  I'm off to go check on all that stuff and will report back with my findings (solution or not).
ansa45Author Commented:

After following your advice, the customer did in fact have open license.  Took them two days to track down the username/password, but once in - we got the keys and applied them to the new server.  Worked fine and they are no longer short on licenses.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.