Cannot Download & Add Clipart In Word 2003

I have several users who used to be able to add clipart to their word docs from ms online. Now they either get 2 or 3 pieces of artwork that they can't copy into the docs, OR they get no artworkl at all. What could be the problem? Anyone?
gpfrankAsked:
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Joanne M. OrzechManager, Document Services CenterCommented:
I know you have to download an activex control lately when you go to the clipart online... then tick the ones you want and select download in the left hand panel.  Is this how they're doing it?
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dlc110161Commented:
Also, be sure that their temporary files have been emptied recently. There are quite a few problems between clipart and full temp folders.

Dawn Bleuel
Word MVP
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gpfrankAuthor Commented:
Sorry for the delay. I must put this on the back burner right now as I have a 46 computer rollout to do. I will take all of this into consideration when I return to that computer.
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Joanne M. OrzechManager, Document Services CenterCommented:
Thank you.  
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