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application error exception (EAccessViolation) in module ntdll.dll at 0001AA21: Access violation at address 7C91AA21 in module 'ntdll.dll'. Read of address 001f5c30

application error exception (EAccessViolation) in module ntdll.dll at 0001AA21: Access violation at address 7C91AA21 in module 'ntdll.dll'. Read of address 001f5c30.  I get this error when i try to print to a dell laser 1720 from my home pc using win xp pro sp3.
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1939dd
Asked:
1939dd
2 Solutions
 
SStoryCommented:
Sounds like it might be a faulty device driver. Have you checked dell.com for the latest device drivers for your printer for XP?

Check on this page:

http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen
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ComputerTechieCommented:
I would start with memory check with memtest86+ http://www.memtest.org/.
Then does a virus scan. After both are clean

I would uninstall the printer drivers and download the latest one from Dell.

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PRN_LSR_1720N&os=WW1&osl=EN

CT
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1939ddAuthor Commented:
very good answers
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