Total hard drive capacity in your system has decreased.

Posted on 2009-04-27
Last Modified: 2012-06-27
Receiving this error message on a Dell Desktop after login. I click Ok, and then the computer never finishes booting up. It is like it is hung. I would appreciate some input before I start hacking around on the drive.
Question by:reelpiper
    LVL 2

    Expert Comment

    Do you happen to have Dell Open manage software installed on this machine?  If so, I have seen this problem before and you will need to uninstall the open manage software.  It is listed as OMCI in add/remove programs.
    LVL 91

    Expert Comment

    does the drive show normally in the bios ?

    Expert Comment

    What happens if you boot into safe mode? Can you give some system specs(ie. O.S., size of memory and hard drive).
    LVL 91

    Expert Comment

    you can run a chkdsk on the drive too..
    LVL 6

    Accepted Solution

    Harddrive has bad sectors and Dell has marked them as bad and has decreased your HDD size.
    Backup and replace it immediately, it is only going to get worse.

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